Online Library by SkillSoft’s Books24x7®:

Enhance your skills quickly and conveniently with 75 specially selected business video seminars and 25 ebooks from renowned presenters and authors.

Watch our QuickTalk video series from David Allen, Stephen Covey, Connie Podesta, Ken Blanchard and others. You'll learn how to manage your email, succeed at work, manage difficult people and be more effective. If you need to brush up on your office software skills, our ebook section will help you master Excel, Outlook, PowerPoint, Quickbooks and others. All are easily accessible from OfficeArrow.

Check out these special features:

• One-click access from your OfficeArrow dashboard gets you started quickly.
• Search each book for a specific topic via SkillSoft's patented search engine which saves you time.
• Create personal folders, bookmarks and notes to organize and access interesting titles and information for quick reference.
• View on-the-go with Internet-enabled cell phones.
• Learn continuously as titles are updated quarterly.

Online Training by Learn.com®:

All memberships come with a variety of online courses from Learn.com designed to provide a range of learning opportunities from the latest software skills for Microsoft Excel and Word; to "soft skills" such as negotiation, writing, communication, goal setting and customer service; to “hard skills” such as Managerial Finance and Accounting and Internet Marketing.

Check out these special features:

• One-click access from your OfficeArrow dashboard gets you started quickly.
• Take courses anytime, anywhere you have Internet access.
• Start and stop courses at your convenience.
• Courses count towards the OA Certified program of your choice.
• Take other courses from Learn.com via OfficeArrow.

Based on the membership you select, the following courses are included:

Basic Membership:

1. Microsoft Excel Basic
2. Microsoft Word Basic

Office Professional (Bronze) Membership:

1. Communicating with Power
2. Effective Business Communications – Writing Skills
3. Microsoft Office Excel – Advanced
4. Microsoft Office Excel – Expert
5. Microsoft Office Word – Advanced
6. Microsoft Office Word – Expert
7. Fundamentals of Business Management – Managerial Finance & Accounting 
8. Sexual Harassment in the Workplace – Defining Sexual Harassment
9. Customer Service (Videos) – Dealing with Customer Complaints
10. Self-Management (Videos) – Goal Setting & Action Planning

Silver Membership / Gold Membership:

1. Negotiations – Negotiation Techniques
2. Internet Marketing – The New Rules of Marketing
3. Fundamentals of Business Management – Managerial Finance & Accounting 
4. Communicating with Power
5. Effective Business Communications – Writing Skills
6. Customer Service (Videos) – Dealing with Customer Complaints
7. Self-Management (Videos) – Goal Setting & Action Planning
8. Microsoft Office Excel – Advanced
9. Microsoft Office Excel – Expert
10. Microsoft Office Word – Advanced
11. Microsoft Office Word – Expert
12. Sexual Harassment in the Workplace – Defining Sexual Harassment

Articles, Tips & eNewsletters:

OfficeArrow writers carefully research business issues and questions. They then craft thoughtful, informative and concise articles to help you and your business grow. Premium members enjoy more in-depth articles, written by industry experts, on a wide range of business topics from improving your presentation or organizational skills to solving the latest software advances.

All memberships receive weekly enewsletters packed with the latest from OfficeArrow. In addition, premium members receive special monthly enewsletters with advice, tips and tricks on cultivating and managing a busy office environment.

Featured Premium Contributors:

• Scott Ginsberg, The Nametag Guy, is the author of 8 internationally acclaimed books and is an award-winning blogger, speaker and consultant.
• Bud Bilanich , a leadership expert and Harvard PhD, is the author of 7 books, a speaker and consultant.
• Katherine Crowley and Kathi Elster , best known for their popular book, Working with You Is Killing Me: Freeing Yourself from Emotional Traps at Work, are also speakers and consultants.
• Dawn Bjork Buzbee, The Software Pro®, knows how to take the hard out of software with over 25 years experience as an independent software trainer, software speaker, consultant, writer, author, and problem-solver.
• Michelle Burke, Communication Strategist is an acclaimed author, speaker and consultant, who has developed many strategic communication tools and is the co-founder of Interact Games, LLC.
• More Coming Soon!

Business Templates:

OfficeArrow features nearly one thousand business templates to save you time and money while looking more professional in the process. The OfficeArrow Template Library helps you create polished sales reports, calendars, resumes, job descriptions, newsletters, business cards and greeting cards with just a few clicks of the mouse.

All our members get access to more than 100 easy-to-use templates for resumes, vacation trackers, calendars and more. In addition, each month, Small Business and Office Professional Premium Members can download up to 50 custom-designed templates by TemplateZone from 750-plus professionally designed templates for Microsoft® Office. Design quality business documents and marketing pieces while saving hundreds of dollars in design costs.

• An intuitive interface that leads you through the process from start to finish.
• 400+ Microsoft Word Templates
• 75+ Microsoft Excel Templates
• 250+ Microsoft PowerPoint Templates
• PDF Creator
• PDF Roundtrip (convert PDF to Word)
• Automatic Profiles
• Photo Editor
• PowerPoint Assistant
• Mail Merge
• Import Contacts from Microsoft® Outlook®, ACT!® and more

YouSendIt™ Large File Transfers:

YouSendIt specializes in the most widely used solutions for sending, receiving and tracking large digital files. With more than 10.2 million users and nearly 3.2 million downloads weekly, YouSendIt is for the busy office professional who needs a reliable and secure delivery of their time-sensitive data without the limitations of email attachments, FTP connections or overnight delivery services.

OfficeArrow Premium Small Business, Gold and Silver Members get YouSendIt Business Plus which gives you all the benefits of YouSendIt Business Pro plus the access for your entire team or department (up to 10 users under a single YouSendIt Business Plus account) to send and receive unlimited numbers of large, time-sensitive files quickly and easily, with detailed tracking, return receipt, and support.

OfficeArrow Office Professional (Bronze) Members get YouSendIt Pro which allows you to securely send, receive and track multiple files up to 2 GB to as many as 500 recipients and with a total of 40 GB of download bandwidth every month. Plus you have the added assurance of file delivery tracking to know your files have been received and downloaded.

YouSendIt Business Plus costs $329.78 per year (or $29.98 per month) if purchase separately. YouSendIt Pro costs $109.99 per year (or $9.99 per month) if purchase separately.

RollCall^SM Business Conferencing:

OfficeArrow Premium Small Business, Gold and Silver Members receive:

• Nearly five hours (285 minutes) of RollCall business conferencing EACH month (a $19.95 monthly value); additional conferencing minutes are just $.07 and billed directly to you by RollCall.
• No conference reservations necessary
• Scalable conferencing: two to over two thousand participants can join in
• One toll free number and pin per user allows for easy tracking and scheduling
• Host live, streaming webcasts and webinars to generate leads, sell to prospects, or inform stakeholders. Webcasts and webinars are archived for on-demand viewing at any time (additional charges may apply)

Jigsaw® Business Contact Directory

With a directory of more than 19 million business contacts, Jigsaw, a Salesforce.com company, is the world's largest database of up-to-date, downloadable and complete contact and company information. One million users add or edit more than 25,000 contacts each day continuously enhancing the quality, content, and scope of Jigsaw’s world-class directory.

Premium Small Business and Gold Members receive 50 free contacts included with their memberships. Silver Members receive 25. Click on the "My Profile" tab to access your OfficeArrow dashboard to start using your free contacts.

HR & Benefits Essentials Reference Library

With every OfficeArrow Gold Membership, you receive access to HR & Benefits Essentials. This comprehensive online reference library is composed and maintained by employment lawyers, accountants and HR experts so you can be more proactive and knowledgeable.

All this content is provided in an easy-to-navigate, timesaving format designed to help businesses maintain compliance in an ever-complex and changing world dominated by government rules and regulations. Get more through OfficeArrow:

• More Information: HR & Benefits Essentials gives you easy-to-understand explanations and analysis of complicated laws and confusing acronyms.
• More Forms and Templates: Our comprehensive collection of proprietary forms includes human resources forms, sample policies, checklists and model documents - all in a downloadable, ready-to-use format.
• More Answers: Our website content is managed by a panel of expert authors and advisors have years of experience advising clients, educating students and peers, and writing about HR, benefits, and related areas.
• More Resources: In addition to the thousands of pages of proprietary content, we provide a directory of links and information for additional reference and research.

PayChoice® Payroll Services

Discover the freedom and security that comes with outsourcing your payroll processing. PayChoice is a national leader in the payroll industry for good reason:

• Simple and guaranteed accurate with the help of a dedicated support representative
• Guaranteed Error Free Tax Compliance — Including all deposits and filings
• Electronic Reporting — Online access to payroll reports, paystubs, and custom report writer
• Full Service Conversion with YTD Audit — Ensures a smooth transition to our service
• Six Month Money Back Guarantee

Each OfficeArrow Gold Membership gives you 30 days of free payroll services and a 15% discount off of regular rates - a savings of up to several hundred dollars per year for your business.

Gold Business Resources

Each OfficeArrow Gold Membership gives you access to resources exclusive to OfficeArrow Gold members. These include downloads like the Startup Essentials Checklist & Guide and many more valuable resources you will find in the Download area of the site.

Startup Essentials Checklist & Guide

Starting a new business (or running an ongoing business) is a risky, challenging and yet a much rewarding venture. Help stack the odds to favor your success with OfficeArrow’s Startup Essentials Checklist and Guide.

Our successful entrepreneurs have poured more than 100 years of experience into developing this comprehensive list of essential considerations for starting and running a business. They’ll help you learn what you should do first and what to avoid. You’ll even find recommended suppliers for each step to save you time, help eliminate pitfalls and get you to your goal of starting that business.

Sign up for OfficeArrow’s Gold Membership today and get the Startup Essentials Checklist included.

Small Business Discount Club:

The OfficeArrow Discount club passes on savings directly to you from brands such as OfficeMax, Staples, Paychoice, ADP, Web.com, Monster.com, and more! Additionally, treat your hardworking employees to a nice dinner without breaking the bank with the included Employee Perks discounts. Check out all the ways you can start saving with your OfficeArrow Premium Small Business Membership at www.officearrow.com/discount-club.

Regus businessworld gold membership:

• The first 6 months of your Regus businessworld gold membership, a $300 Value, is included in your OfficeArrow Premium Small Business Membership!
• Includes unlimited walk-in access to business lounges and cafés in over 1100 of the best business locations worldwide
• Includes FREE internet access and refreshments on every visit
• 10% discount on private day offices, meeting rooms and videoconferencing, where you can hold meetings, check email, print reports, and run your business
• Access to professional administrative support: from packing and shipping to document printing and binding.

Office Templates:

Save time and money with more than 750 professionally designed templates for Microsoft^® Office

We created the OA Template Library to help small businesses and administrative professionals get more done in less time, while looking more professional in the process. It's packed with 750+ template designs for Microsoft Office that allow you to design quality business documents and marketing pieces while saving hundreds of dollars in design costs. Create polished sales reports, calendars, resumes, job descriptions, newsletters, business cards and greetings cards with just a few clicks of the mouse. Download up to 50 templates per month with your Premium Membership.

Check out these special features:

• An intuitive interface that leads you through the process start to finish
• 400+ Microsoft Word Templates
• 75+ Microsoft Excel Templates
• 250+ Microsoft PowerPoint Templates
• PDF Creator
• PDF Roundtrip (convert PDF to Word)
• Automatic Profiles
• Photo Editor
• PowerPoint Assistant
• Mail Merge
• Import Contacts from Microsoft^® Outlook^®, ACT! ^® and more

Exclusive eLibrary & Training:

The OA Library powered by SkillSoft^®/Books 24x7^®, lets you check out 100 specially selected ebooks and video seminars. With topics ranging from email management, prioritization, productivity and interpersonal relations, you'll enhance your skills quickly. Whether you need answers to questions about office applications and graphic programs such as the Microsoft^® Office Suite; or to brush-up on a specific skill, the OA Library should be your first stop.

Check out these special features:

• Instant access from your OfficeArrow dashboard.
• Search each book for a specific topic via SkillSoft's patented search engine.
• Create personal folders, bookmarks and notes to organize and access interesting titles and information quickly.
• View on internet-enabled cell phones.
• New titles each quarter.

Premium Videos, Podcasts & Webinars:

You receive admission to four one hour webinars (one per quarter) developed specifically for the administrative professional and conducted by industry leaders just for you. Participate live or download the recorded version for your listening and learning convenience.

Featured Contributors:

• Scott Ginsberg, The Nametag Guy, is the author of 8 internationally acclaimed books, an award-winning blogger, speaker and consultant.
• Bud Bilanich , a leadership expert and Harvard PhD, is the author of 7 books, a speaker and consultant.
• Katherine Crowley and Kathi Elster , best known for their popular book, "Working with You Is Killing Me: Freeing Yourself from Emotional Traps at Work", are also speakers and consultants.
• Dawn Bjork Buzbee: The Software Pro^®, knows how to take the hard out of software with over 25 years experience as an independent software trainer, software speaker, consultant, writer, author, and problem-solver.
• Michelle Burke: Communication Strategist. Acclaimed author, speaker and consultant, Michelle Burke has developed many strategic communication tools and is the co-founder of Interact Games, LLC.
• Michael Essany is a bestselling author and former broadcast personality from E! Entertainment Television, Michael Essany shares his experience in mass communications, management and the power of innovative leadership.
• Others coming soon!

Video Tips and Advice:

Exclusively created for OA Premium Membership subscribers, these short videos provide helpful tools for the workplace in a style that is both entertaining and educational.

OA Essentials* Desktop Fax and Business Conferencing:

Every business needs certain products or services to operate efficiently, thus we named them "OA Essentials". We constantly seek out special opportunities for our Premium Memberships to increase the value, but not the cost, of your membership. You're never required to use these products or services Ð they are there when you need them.

• Nearly 5 hours of RollCall^SM Business Conferencing EACH MONTH and $.07 for each additional minute of conferencing above 5 hours billed directly to you by RollCall.
• 40 Fax2Mail desktop fax sheets EACH MONTH and $.07 for each additional sheet above 40 billed directly to you by Fax2Mail.
• Additional partners coming soon!

* OA Essentials available to US members only.

OA Premium Discounts:

Enjoy exclusive discounts above those available with the OA Basic Membership and not available anywhere else.

Save more with these offers:

• Ragan Publishing: Save up to $120 per webinar.
• Vertical Response: Receive 10% off all surveys and email pushes as long as you are an OA Premium Member.
• HR & Benefits Essentials: Order a 1-year subscription for $99 - Saving you $500 off the retail price.
• More to come...

Exclusive eLibrary & Training:

eLibrary: With 75 specially selected business video seminars and 25 ebooks from renowned presenters and authors, you'll be able to enhance your skills quickly and at your convenience.

Watch our QuickTalk video series from David Allen, Stephen Covey, Connie Podesta, Ken Blanchard and others. You'll learn how to manage your email, succeed at work, manage difficult people and be more effective. If you need to brush up on your office software skills, our ebook section will help you master Excel, Outlook, PowerPoint, Quickbooks and others. All are easily accessible from OfficeArrow.

Check out these special features:

• One-click access from your OfficeArrow dashboard gets you started quickly.
• Search each book for a specific topic via SkillSoft's patented search engine saves you time.
• Create personal folders, bookmarks and notes to organize and access interesting titles and information for quick reference.
• View on-the-go with Internet-enabled cell phones.
• Learn continuously as titles are updated quarterly.

Training Courses: Each premium membership comes with a series of online courses from Learn.com designed to teach you the latest software skills for Microsoft Excel and Word and "soft skills" such as writing, communication, goal setting and customer service.

Bronze Members get access to eight full Microsoft Office 2007 courses (fundamentals to advanced) plus Elements of Powerful Communication and Effective Business Communication - Writing Skills. That's 10 courses in all!

Silver Members get all the courses above plus two additional courses on Dealing with Customer Complaints and Goal Setting and Action Planning. A total of 12 courses at no additional charge!

Check out these special features:

• One-click access from your OfficeArrow dashboard gets you started quickly.
• Take these convenient online courses anytime, anywhere you have Internet access.
• Start and stop courses at your convenience.
• Courses count towards the OA Certified program of your choice.
• Take other courses from Learn.com via OfficeArrow.

Premium Articles, Tips & eNewsletters:

You receive admission to four one hour webinars (one per quarter) developed specifically for the administrative professional and conducted by industry leaders just for you. Participate live or download the recorded version for your listening and learning convenience.

Featured Contributors:

• Scott Ginsberg, The Nametag Guy, is the author of 8 internationally acclaimed books, an award-winning blogger, speaker and consultant.
• Bud Bilanich , a leadership expert and Harvard PhD, is the author of 7 books, a speaker and consultant.
• Katherine Crowley and Kathi Elster , best known for their popular book, "Working with You Is Killing Me: Freeing Yourself from Emotional Traps at Work", are also speakers and consultants.
• Dawn Bjork Buzbee: The Software Pro^®, knows how to take the hard out of software with over 25 years experience as an independent software trainer, software speaker, consultant, writer, author, and problem-solver.
• Michelle Burke: Communication Strategist. Acclaimed author, speaker and consultant, Michelle Burke has developed many strategic communication tools and is the co-founder of Interact Games, LLC.
• Michael Essany is a bestselling author and former broadcast personality from E! Entertainment Television, Michael Essany shares his experience in mass communications, management and the power of innovative leadership.
• Others coming soon!