The Biggest Bang for Your Buck: What to Know When You Buy Used Computer Equipment

"In today's economy..." Most likely, you're tired of hearing that phrase preface nearly every conversation. However, as much as I hate to say it, in today's economy, it's beneficial to research some great deals on used computer equipment. But before you do, there are some things you should know.

Name Your Price

The most important action you should take before you purchase a used PC is to do your homework. Know what you're specifically looking for and how much bang you should get for your buck. Determine the features you require and the price range for used equipment. Also, understand that "used" doesn't necessarily mean the PC or equipment has been stored in an office or home, utilized for several years, and then sold. Many stores consider floor models of equipment used - and that's where I've landed my very best deals.

If I find something I need on the sales floor, I ask the inventory manager if I can buy it. Most likely, the manager is more than happy to get rid of it. The biggest downside of buying like this? You may not get the box. No big deal, right? In addition, don't let the store manager dictate the cost. Beat him or her to the punch by naming your own price. Personally, I start low and offer about 30 percent off the retail price, which is usually accepted.

Unfortunately, most people fail to realize that retail prices are negotiable. Remember: All you need is the gumption to walk up to the store manager and make an offer. Also, look for bumps, scratches and inconsistencies with the equipment and point them out to the supervisor. Who knows? You may even receive a higher percentage off the price.

Words of Wisdom

If you're purchasing computer equipment sight-unseen or via a used-equipment website, be sure to follow these five tips:

• Request photos of the item(s) you're purchasing. Additionally, check out the setting of the photos to ensure that all pictures feature the same item - and that you're not being duped. Also, don't be afraid to request additional images. Since you don't personally know the seller, he or she should be willing to accommodate you to build trust. When purchasing used equipment, remember: bumps and scratches are acceptable; any major physical damage is not.
• Ask for the serial number and any warranty that may be in place. Then, call the item manufacturer and confirm the serial number with them. Any customer service or support department should be able to verify this for you. However, if the product owner didn't register the item when it was purchased, validation may be difficult.
• Get photos of the model listed on the item itself. Don't let someone sell you an item in the same "family" of equipment. For instance, if you're looking for a Compaq 6710b, confirm that the owner's not selling you a Compaq 6700.
• Properly understand what's included in the purchase of the product. Does the purchase of this item include power cords, cables, cases, etc.? If these items are not included, make sure that you're able to purchase them separately.

In addition, never pay for a used item with cash. Instead, utilize a traceable form of payment such as a check, credit card or a PayPal account. One step further would be to use a credit card that protects you from online theft. (For more tips on how to prevent identification theft, click here.) Also, ask your credit card company if they provide this service. Be careful: There's often a fee associated with it, although it may be well worth the cost.

Lastly, I don't recommend buying used equipment from friends or family. After all, if it breaks or turns out to be a dud, your relationship could be strained over something as trivial as a computer!