Cover Letter for Customer Satisfaction Survey (Word)

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Description:

If you’re sending out a survey to your clients, use this cover letter to explain the purpose and offer your contact information. This gives the customer a direct request for feedback, making them much more likely to respond, and also provides the ability to speak to an individual if they so desire.

For more help improving your customer service, check out these articles: The 7 C's of Customer Service and 10 Tips for Excellent Customer Service.


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