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		<title>OfficeArrow - Scott Ginsberg: The Nametag Guy</title>
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		<description>Recognized by the Wall Street Journal as “The Authority on Approachability,” Scott has a unique ability to entertain and motivate while teaching concepts that will benefit any business professional.</description>
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			<title>OfficeArrow - Scott Ginsberg: The Nametag Guy</title>
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			<title>Article: How Applaudable Are You? 3 Strategies for Speaking like a Pro in Public</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/4856-how-applaudable-you-3-strategies-speaking-like-pro-public.html</link>
			<pubDate>Wed, 18 Nov 2009 16:47:55 GMT</pubDate>
			<description><![CDATA[Are your public speaking skills in shambles? Have no fear! The Nametag Guy is a pro and he's spilling his secrets. This hilarious video shows you...]]></description>
			<content:encoded><![CDATA[<div><span class="articlesummary">Are your public speaking skills in shambles? Have no fear! The Nametag Guy is a pro and he's spilling his secrets. This hilarious video shows you exactly what NOT to do while demonstrating three simple and effective alternatives.<br />
</span><br />
<a class="articlebacklink" href="http://www.officearrow.com/the_nametag_guy_content/p2_articleid/1885/p142_id/1885/p142_dis/2">View The Full Article</a></div>

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			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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			<title>Article: Stand Up and Be Heard: 10 Public Speaking Secrets You Won’t Learn in Toastmasters</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/4829-stand-up-heard-10-public-speaking-secrets-you-won-t-learn-toastmasters.html</link>
			<pubDate>Tue, 10 Nov 2009 15:54:00 GMT</pubDate>
			<description><![CDATA[Whether you're giving a speech to an auditorium full of people or leading a sales presentation for your three best clients, speaking in public can be...]]></description>
			<content:encoded><![CDATA[<div><span class="articlesummary">Whether you're giving a speech to an auditorium full of people or leading a sales presentation for your three best clients, speaking in public can be a terrifying experience. But it doesn't have to be. Professional speaker, Scott Ginsberg shares his secrets for conquering your nerves and enhancing your stage presence. <br />
</span><br />
<a class="articlebacklink" href="http://www.officearrow.com/the_nametag_guy_content/p2_articleid/1875/p142_id/1875/p142_dis/2">View The Full Article</a></div>

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			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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			<title>Article: Teleproachability: How Engaging Are You?</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/4630-teleproachability-how-engaging-you.html</link>
			<pubDate>Mon, 14 Sep 2009 13:45:34 GMT</pubDate>
			<description>How do people experience you over the phone? More importantly, how do they experience themselves in relation to you? In this short training video,...</description>
			<content:encoded><![CDATA[<div><span class="articlesummary">How do people experience you over the phone? More importantly, how do they experience themselves in relation to you? In this short training video, approachability expert Scott Ginsberg shows us how to be more engaging through &quot;teleproachability.&quot;<br />
</span><br />
<a class="articlebacklink" href="http://www.officearrow.com/the_nametag_guy_content/p2_articleid/1784/p142_id/1784/p142_dis/2">View The Full Article</a></div>

]]></content:encoded>
			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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			<title>Article: Unforgettable Voicemail: Get Your Call Returned EVERY Time</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/4622-unforgettable-voicemail-get-your-call-returned-every-time.html</link>
			<pubDate>Thu, 10 Sep 2009 13:59:36 GMT</pubDate>
			<description><![CDATA[Sick of begging for a call back only to be left staring at a silent phone? Maybe you're voicemail technique is to blame. Scott Ginsberg, the...]]></description>
			<content:encoded><![CDATA[<div><span class="articlesummary">Sick of <i>begging</i> for a call back only to be left staring at a silent phone? Maybe you're voicemail technique is to blame. Scott Ginsberg, the authority on approachability, shares eight fail-proof strategies for phone messages that spark action.<br />
</span><br />
<a class="articlebacklink" href="http://www.officearrow.com/the_nametag_guy_content/p2_articleid/1779/p142_id/1779/p142_dis/2">View The Full Article</a></div>

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			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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			<title>Article: Boring to Brilliant: How to Make the Ordinary Extraordinary</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/4336-boring-brilliant-how-make-ordinary-extraordinary.html</link>
			<pubDate>Mon, 17 Aug 2009 12:10:28 GMT</pubDate>
			<description>How many memorable moments are you missing by being boring? Scott Ginsberg, the expert in approachability, shows us how to seize micro-opportunities...</description>
			<content:encoded><![CDATA[<div><span class="articlesummary">How many memorable moments are you missing by being boring? Scott Ginsberg, the expert in approachability, shows us how to seize micro-opportunities throughout the day to make the mundane memorable.<br />
</span><br />
<a class="articlebacklink" href="http://www.officearrow.com/home/articles/premium/the_nametag_guy_content/p2_articleid/1735/p142_id/1735/p142_dis/2">View The Full Article</a></div>

]]></content:encoded>
			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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			<title>Article: 20 Moments to Make the Mundane Memorable</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/4317-20-moments-make-mundane-memorable.html</link>
			<pubDate>Tue, 11 Aug 2009 13:22:02 GMT</pubDate>
			<description>Have your daily routines become boring? Your clients may notice! Scott Ginsberg, the approachability expert, knows how to make even the most mundane...</description>
			<content:encoded><![CDATA[<div><span class="articlesummary">Have your daily routines become boring? Your clients may notice! Scott Ginsberg, the approachability expert, knows how to make even the most mundane tasks memorable. Learn how to make everyday interactions with people unforgettable.<br />
</span><br />
<a class="articlebacklink" href="http://www.officearrow.com/the_nametag_guy_content/p2_articleid/1720/p142_id/1720/p142_dis/2">View The Full Article</a></div>

]]></content:encoded>
			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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			<title>Article: Stop Phoning It In: 9 Phrases for Handling Problem People on the Phone</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/4233-stop-phoning-9-phrases-handling-problem-people-phone.html</link>
			<pubDate>Tue, 21 Jul 2009 13:52:23 GMT</pubDate>
			<description><![CDATA[High maintenance customers are the worst, especially when you're dealing with them over the phone! In these potentially explosive situations, your...]]></description>
			<content:encoded><![CDATA[<div><span class="articlesummary">High maintenance customers are the worst, especially when you're dealing with them over the phone! In these potentially explosive situations, your words can either defuse or ignite the fury. Acclaimed author, Scott Ginsberg, shares his top &quot;Phrases that Payses&quot; for managing these folks when you encounter them.<br />
</span><br />
<a class="articlebacklink" href="http://www.officearrow.com/the_nametag_guy_content/p2_articleid/1680/p142_id/1680/p142_dis/2">View The Full Article</a></div>

]]></content:encoded>
			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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			<title>Article: Customer Maintenance: Handling the Ones That Push Your Buttons</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/4228-customer-maintenance-handling-ones-push-your-buttons.html</link>
			<pubDate>Mon, 20 Jul 2009 13:49:20 GMT</pubDate>
			<description>How do YOU handle high maintenance customers? Are you responding carefully and thoughtfully, or are you simply reacting? In this short video, Scott...</description>
			<content:encoded><![CDATA[<div><span class="articlesummary">How do YOU handle high maintenance customers? Are you responding carefully and thoughtfully, or are you simply <i>reacting</i>? In this short video, Scott Ginsberg (aka The Nametag Guy) will demonstrate the right way - and the <i>wrong way</i> - to handle those demanding customers we all encounter from time to time.<br />
</span><br />
<a class="articlebacklink" href="http://www.officearrow.com/home/articles/premium/the_nametag_guy_content/p2_articleid/1677/p142_id/1677/p142_dis/2">View The Full Article</a></div>

]]></content:encoded>
			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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			<title>Question: Name Badge Templates</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/4077-name-badge-templates.html</link>
			<pubDate>Wed, 17 Jun 2009 02:07:22 GMT</pubDate>
			<description>I need help.  We have a big corporate function coming up soon, and I need to prepare name badges for the attendees.  I want to use the Avery 5384...</description>
			<content:encoded><![CDATA[<div>I need help.  We have a big corporate function coming up soon, and I need to prepare name badges for the attendees.  I want to use the Avery 5384 clip-on badge, but I want to put a plain black border around each name badge.  I have found all kinds of &quot;cutsie&quot; templates, but I need something professional looking.<br />
<br />
Any help would be greatly appreciated.</div>

]]></content:encoded>
			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>cknightmom</dc:creator>
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			<title>Article: Role Reversal: Manage Your Manager</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/4069-role-reversal-manage-your-manager.html</link>
			<pubDate>Mon, 15 Jun 2009 15:57:00 GMT</pubDate>
			<description>Do you feel like you need to manage your manager? No matter what your job description says, managing up is a requirement for every office...</description>
			<content:encoded><![CDATA[<div><span class="articlesummary">Do you feel like you need to manage your manager? No matter what your job description says, managing up is a requirement for every office professional. Scott Ginsberg, internationally acclaimed author and speaker, will show you how to improve the quality of your daily work life by managing your manager.<br />
</span><br />
<a class="articlebacklink" href="http://www.officearrow.com/home/articles/premium/the_nametag_guy_content/p2_articleid/1564/p142_id/1564/p142_dis/2">View The Full Article</a></div>

]]></content:encoded>
			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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			<title><![CDATA[Article: Who\'s the Boss? 10 Strategies for Managing Up]]></title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/4051-who-s-boss-10-strategies-managing-up.html</link>
			<pubDate>Thu, 11 Jun 2009 13:22:35 GMT</pubDate>
			<description><![CDATA[Let's face it: Sometimes, our relationships with our managers are strained at best. However, there's hope on the horizon. In this article,...]]></description>
			<content:encoded><![CDATA[<div><span class="articlesummary">Let's face it: Sometimes, our relationships with our managers are strained at best. However, there's hope on the horizon. In this article, internationally acclaimed author and business coach Scott Ginsberg (a.k.a. The Nametag Guy) reveals 10 strategies for managing up. Don't miss out on this humorous and informative article.<br />
</span><br />
<a class="articlebacklink" href="http://www.officearrow.com/home/articles/premium/the_nametag_guy_content/p2_articleid/1559/p142_id/1559/p142_dis/2">View The Full Article</a></div>

]]></content:encoded>
			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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			<title>Article: Grow Bigger Ears: Learn to Listen Louder</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/3928-grow-bigger-ears-learn-listen-louder.html</link>
			<pubDate>Mon, 18 May 2009 19:38:51 GMT</pubDate>
			<description><![CDATA[Are you known as the employee who really listens? Or the employee who never shuts up? Last month, we explored the concept of being "listenable." Now,...]]></description>
			<content:encoded><![CDATA[<div><span class="articlesummary"> Are you known as the employee who really listens? Or the employee who never shuts up? Last month, we explored the concept of being &quot;listenable.&quot; Now, see what it takes to become known as the employee who listens loudest and discover the secret key to approachability - bigger ears!<br />
 </span><br />
<a class="articlebacklink" href="http://www.officearrow.com/home/articles/premium/the_nametag_guy_content/p2_articleid/1512/p142_id/1512/p142_dis/2">View The Full Article</a></div>

]]></content:encoded>
			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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			<title>Article: Listen Up: Five Ways to Monopolize the Listening</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/3867-listen-up-five-ways-monopolize-listening.html</link>
			<pubDate>Thu, 07 May 2009 17:53:26 GMT</pubDate>
			<description>Do your coworkers consider you a good listener? Acclaimed author and speaker, Scott Ginsberg, divulges five daily practices to help you monopolize...</description>
			<content:encoded><![CDATA[<div><span class="articlesummary"> Do your coworkers consider you a good listener? Acclaimed author and speaker, Scott Ginsberg, divulges five daily practices to help you monopolize the listening in your office. Listen up: This is an article you can't afford to miss.<br />
 </span><br />
<a class="articlebacklink" href="http://www.officearrow.com/home/articles/premium/the_nametag_guy_content/p2_articleid/1501/p142_id/1501/p142_dis/2">View The Full Article</a></div>

]]></content:encoded>
			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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			<title>Article: 7 Habits of Highly Listenable People</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/3812-7-habits-highly-listenable-people.html</link>
			<pubDate>Tue, 28 Apr 2009 15:11:28 GMT</pubDate>
			<description><![CDATA[Are you tired of feeling like your voice just doesn't get heard? Maybe, it's you. Have you ever considered why some people are more "listenable"?...]]></description>
			<content:encoded><![CDATA[<div><span class="articlesummary"> Are you tired of feeling like your voice just doesn't get heard? Maybe, it's you. Have you ever considered why some people are more &quot;listenable&quot;? Acclaimed author and speaker, Scott Ginsberg has some enlightening tips to help you improve your listenability and get heard, once and for all.<br />
 </span><br />
<a class="articlebacklink" href="http://www.officearrow.com/home/articles/premium/the_nametag_guy_content/p2_articleid/1454/p142_id/1454/p142_dis/2">View The Full Article</a></div>

]]></content:encoded>
			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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			<title>Article: How Listenable are You?</title>
			<link>http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/3046-how-listenable-you.html</link>
			<pubDate>Mon, 20 Apr 2009 13:38:13 GMT</pubDate>
			<description>Are you making it difficult for people to listen to you? As an office professional, the secret to becoming a more approachable employee is to...</description>
			<content:encoded><![CDATA[<div><span class="articlesummary"> Are you making it difficult for people to listen to you? As an office professional, the secret to becoming a more approachable employee is to identify and embody the attributes of listenable people. Learn how to stick yourself out there and get your voice heard.<br />
 </span><br />
<a class="articlebacklink" href="http://www.officearrow.com/home/articles/premium/the_nametag_guy_content/p2_articleid/1433/p142_id/1433/p142_dis/2">View The Full Article</a></div>

]]></content:encoded>
			<category domain="http://www.officearrow.com/forums/scott-ginsberg-nametag-guy/">Scott Ginsberg: The Nametag Guy</category>
			<dc:creator>Scott Ginsberg</dc:creator>
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