http://www.officearrow.com/forums en Sat, 21 Nov 2009 03:31:24 GMT vBulletin 1 http://www.officearrow.com/forums/images/misc/rss.jpg http://www.officearrow.com/forums http://www.officearrow.com/forums/management/4822-looking-lower-turnover-keep-your-team-engaged.html Fri, 06 Nov 2009 17:17:00 GMT Employee turnover costs small businesses millions each year. One method of retaining employees is to ensure that they are engaged in their work.... Employee turnover costs small businesses millions each year. One method of retaining employees is to ensure that they are engaged in their work. Besides keeping your team in place, your company's bottom line may improve as well.

View The Full Article ]]> Management Kathy Ver Eecke http://www.officearrow.com/forums/management/4822-looking-lower-turnover-keep-your-team-engaged.html http://www.officearrow.com/forums/management/4763-resignation-letter.html Thu, 22 Oct 2009 14:25:00 GMT May I get a sample resignation letter, as to assist me to write mine in the proper manor? Thank you May I get a sample resignation letter, as to assist me to write mine in the proper manor? Thank you ]]> Management GLW40 http://www.officearrow.com/forums/management/4763-resignation-letter.html http://www.officearrow.com/forums/management/4750-creative-menu-ideas-mix-up-meeting-meals-better-attendance.html Tue, 20 Oct 2009 13:24:28 GMT Many companies host countless business gatherings on a regular basis. Varying the menu in creative ways helps to ensure attendance, especially for... Many companies host countless business gatherings on a regular basis. Varying the menu in creative ways helps to ensure attendance, especially for routine and repetitive (e.g., weekly, monthly) meetings. This article shares some of these creative menu themes and how best to incorporate them into your meetings.

View The Full Article ]]> Management Terri Pepper Gavulic http://www.officearrow.com/forums/management/4750-creative-menu-ideas-mix-up-meeting-meals-better-attendance.html http://www.officearrow.com/forums/management/4703-file-save-getting-ahead-keeping-tabs-your-coworkers.html Thu, 08 Oct 2009 12:40:34 GMT If you never thought there was value in remembering when your boss goes bowling or how long your coworkers have been married, think again. In this... If you never thought there was value in remembering when your boss goes bowling or how long your coworkers have been married, think again. In this article, learn how the lessons of J. Edgar Hoover may hold the keys to success in corporate America.

View The Full Article ]]> Management Michael Essany http://www.officearrow.com/forums/management/4703-file-save-getting-ahead-keeping-tabs-your-coworkers.html http://www.officearrow.com/forums/management/4695-you-assuming-selling.html Tue, 06 Oct 2009 15:27:53 GMT If you're trying to sell a product or service without asking questions, you're probably wasting a lot of time and effort. Learn why it's important to first assess the customer's needs and then demonstrate how your product or service fills those needs.

View The Full Article ]]> Management Angela Marino http://www.officearrow.com/forums/management/4695-you-assuming-selling.html http://www.officearrow.com/forums/management/4681-art-self-management-five-areas-your-control.html Thu, 01 Oct 2009 13:15:45 GMT You may think that you manage yourself just fine: You get to work on time, handle your job duties responsibly and take care of all your personal... You may think that you manage yourself just fine: You get to work on time, handle your job duties responsibly and take care of all your personal commitments. And that's all well and fine. But is there anything you're forgetting? Try to remember before your boss steps in to point it out.

View The Full Article ]]> Management Deborah S. Hildebrand http://www.officearrow.com/forums/management/4681-art-self-management-five-areas-your-control.html http://www.officearrow.com/forums/management/4665-team-member-team-leader-how-manage-friends-former-peers.html Fri, 25 Sep 2009 13:05:10 GMT You've been given a great promotional opportunity to oversee the team. However, you have concerns. This is the same group of peers who you have been close friends with for years. How will they react and what will you do?

View The Full Article ]]> Management Deborah S. Hildebrand http://www.officearrow.com/forums/management/4665-team-member-team-leader-how-manage-friends-former-peers.html http://www.officearrow.com/forums/management/4610-effective-questioning-techniques-how-ask-question-gets-answer-you-need.html Tue, 08 Sep 2009 15:10:11 GMT Do you need to get a specific answer to your question? If so, you must formulate it in a way that easily conveys your meaning and then be patient... Do you need to get a specific answer to your question? If so, you must formulate it in a way that easily conveys your meaning and then be patient enough to wait for the answer. Read on to learn several effective questioning techniques.

View The Full Article ]]> Management Deborah S. Hildebrand http://www.officearrow.com/forums/management/4610-effective-questioning-techniques-how-ask-question-gets-answer-you-need.html http://www.officearrow.com/forums/management/4591-bye-bye-bias-tricks-staying-objective-work.html Wed, 02 Sep 2009 13:03:06 GMT You have your mind set - you know how a scenario should play out. After all, you've been there a hundred times before. But, what if you stopped and viewed the problem from a different angle? In this article, learn how removing your personal biases can greatly improve your decision-making processes.

View The Full Article ]]> Management Deborah S. Hildebrand http://www.officearrow.com/forums/management/4591-bye-bye-bias-tricks-staying-objective-work.html http://www.officearrow.com/forums/management/4588-girl-meets-business-how-blog-your-future.html Tue, 01 Sep 2009 16:18:13 GMT Blogs have become more than just daily web journals. They can actually be great career boosters. But there's a delicate balance that must be maintained. Expert blogger and young professional, Angela Marino, shares her secrets to success.

View The Full Article ]]> Management Angela Marino http://www.officearrow.com/forums/management/4588-girl-meets-business-how-blog-your-future.html http://www.officearrow.com/forums/management/4577-communicating-work-what-you-say-your-silence.html Thu, 27 Aug 2009 14:19:09 GMT Learning to listen has long been considered the cornerstone of communication. Yet, in workplaces big and small, there has never been more verbal... Learning to listen has long been considered the cornerstone of communication. Yet, in workplaces big and small, there has never been more verbal clutter. As the article showcases, there has also never been a better time to say more (about yourself) by actually saying less.

View The Full Article ]]> Management Michael Essany http://www.officearrow.com/forums/management/4577-communicating-work-what-you-say-your-silence.html http://www.officearrow.com/forums/management/4366-next-generation-service-upgrade-your-customer-relationships.html Tue, 25 Aug 2009 16:16:33 GMT Are you providing the kind of service that inspires customers to tell their friends about you and your company? "Good" doesn't cut it. You've got to be exceptional. Learn how to generate positive buzz by connecting with customers in new and innovative ways.
View The Full Article ]]> Management OfficeArrow http://www.officearrow.com/forums/management/4366-next-generation-service-upgrade-your-customer-relationships.html http://www.officearrow.com/forums/management/4360-five-phrases-successful-professionals-never-say.html Mon, 24 Aug 2009 13:17:56 GMT No matter who you are, no matter what your career aspirations, there are certain things that you should never say in the office or to your boss.... No matter who you are, no matter what your career aspirations, there are certain things that you should never say in the office or to your boss. Learn them now so you don't make a career-ending verbal blunder.
View The Full Article ]]> Management Deborah S. Hildebrand http://www.officearrow.com/forums/management/4360-five-phrases-successful-professionals-never-say.html http://www.officearrow.com/forums/management/4295-managing-micromanager.html Wed, 05 Aug 2009 06:54:36 GMT In a group I facilitate, a recent discussion started regarding how to manage or deal with a "micromanager." The following suggestions were made:

1. quit the job - the aggravation is not worth it
2. communicate to the supervisor about how uncomfortable his or her actions are
3. ask the supervisor to set follow-up times and deadlines

This discussion was interesting because each professional had worked for one "micromanager" in their career and it seemed that response #1 was always the result.

To give an example of the type of behavior that was displayed by one particular manager, the story goes like this:

The manager would assign a project and every 15 or minutes (approximately) the manager would ask how it was progressing and stand behind the assistant for minutes afterwards in silence as if watching the assistant work. Every morning the manager would call the office on the way to work to talk with the assistant about what the day's expectations were. Then when the manager got into the office, a 30-45 min. meeting would ensue discussing those very topics.

Does anyone have any suggestions on how to handle the situation?

Thanks,

Dewoun
The Office Professional's Place ]]> Management dewoun http://www.officearrow.com/forums/management/4295-managing-micromanager.html http://www.officearrow.com/forums/management/4281-iaap-new-york-city.html Mon, 03 Aug 2009 08:30:31 GMT Hi there, I am a secretary from Russia. I will be in New York City in couple of weeks and really would love to met some one who belongs to IAAP... Hi there,
I am a secretary from Russia. I will be in New York City in couple of weeks and really would love to met some one who belongs to IAAP chapter in NYC. I was giving the telephone number of their President but it is just impossible to reach her. Any advice how to get in touch with them? Or just some one else's contact?
Thank you. ]]> Management RussPro http://www.officearrow.com/forums/management/4281-iaap-new-york-city.html