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RollCall is a global provider of integrated audio and web conferencing services, delivering secure teleconferencing and web collaboration tools to help businesses reduce the time and expense associated with face to face meetings - all at the lowest price.



Contact Us

Our friendly and knowledgeable support team is available to answer any conferencing questions you may have. Call 1-866-279-7722 today, mention OfficeArrow and get your free trial account. Go to www.800rollcall.com for more information or to chat live online with a RollCall representative.

Why RollCall?

We know you have a choice in conferencing providers, so we promise to never take your business for granted. With RollCall, your conference will always be managed by experienced, professional and courteous operators, using the latest technology and quality platforms - all at the most aggressive rates.


Meet Me

Meet-Me On Demand Conferencing enables users to conduct conference calls with virtually unlimited participants at any time, from anywhere around the globe. No reservations are necessary. Users simply dial a toll or toll-free number, enter the assigned user code and conference.

With RollCall's complementary audio console, moderators can effectively manage their call with features like sub-conference, dial-out, record and mute.


Operator Assisted

RollCall's US-based operators are specially trained in the applications of these important conference calls and can handle any size call with individual care. Operator Assisted conferences are ideal for those special virtual meetings that require high touch and enhanced services. Earnings Releases, Board of Directors' meetings and Distance Learning are just some examples of calls that require an "extra touch".

Secured Conferencing

In today's world, security is the #1 priority for most businesses. RollCall's Meet-Me Secure conference affords clients the confidence of a secure unattended conference call, while simplifying the overall conferencing experience. Each pre-registered participant is assigned a unique personal identification number that identifies them on the call and can expire upon completion of the conference. Such efficiencies lend to better monitoring, better management, and better access options - improving the overall security of your conference.

Web Meetings

RollCall users are able to share presentations, spreadsheets or even their desktop. It's simple, efficient and inexpensive to conduct a web meeting. RollCall provides maximum flexibility by integrating conferencing features with presentation sharing for simple collaboration. Conference calls become more compelling with the addition of visual enhancements. With RollCall's variety of web conferencing services, clients have the power to create, manage, and execute webinars, events, and online training sessions easily, professionally, and affordably.

Web Conferencing Etiquette

  • Always be prepared
    • The presentation (whether slides or another format) should be uploaded in advance of the web conference, and any other applications needed during the meeting should be open, yet minimized on desktop in preparation of sharing
  • Always have a contingency plan in place
    • Have a technical resource available for attendees, in the event a participant is having difficulty or if someone’s equipment fails*
  • Always conduct a pre-conference practice session to review set-up and roles with key members of the web conference
    • This avoids potential delays caused by users unfamiliar with the specific web conferencing service
  • Always place the call in ‘lecture’ mode or mute participants
    • This avoids any potential distractions caused by background noise
  • Always turn off entry announcements
    • Entry tones and announcements can be very distracting if attendees arrive late
  • Always familiarize yourself with the features of your web conference prior to the call
    • Know how to mute and unmute all lines
    • Know how to dial out to participants
    • Have the dial in and login information readily available
  • Always add an interactive function to your call to invite participation

Conference Call Best Practices

  • Always use your manners
    • Normal personal and professional manners always apply - introduce yourself, speak clearly, don't interrupt, don’t monopolize the conversation, limit distractions
  • Always begin the call promptly at the scheduled time and finish it on schedule
    • Formally begin the call with introductions and agenda overview and bring it to an end thanking all of the conference attendees for their time
  • Always introduce all participants
    • If you are a participant and have to leave the meeting before it’s over, let everyone know upfront when you introduce yourself
  • Always set a time limit and stick to it
    • If you find yourself going over the time, you may need to postpone the rest of the call to accommodate everyone’s schedules
  • Always pay attention to file size during webinars
    • If someone is using dial-up the desktop portion may be substantially delayed
  • Always resist the urge to surf the internet or follow-up on emails
    • You may be required to provide input, so pay attention
  • Never eat, drink, shuffle papers, click your pen or use a “clicky” keyboard
    • Be considerate of background noise, as participants can hear everything that’s not muted
  • Always avoid the “hold” feature
    • Music often plays and makes it impossible for the other participants to continue the meeting
  • Always pick up the telephone handset for clear conversation and avoid the urge to use your speakerphone, unless muted
    • Most speaker phones are not two way, so if there are sounds in the room, your phone will stop receiving the speaker
  • Always state your name prior to speaking
    • Don’t presume that all teleconference attendees recognize your voice


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  1. Ilona
    Ilona
    09-10-2008
    07:41 PM

    Are you a Mac user? Then you face the same issues as most others who can't share their desk top during a web conference. Well, RollCall has the solution - 'PictureTalk' from RollCall.

    The platform is cutting edge, and it's one of the only web conferencing solutions out there to provide this level of compatibility with a Mac. In addition to being Mac compatible, it offers a slick and intuitive Flash based interface, plus recording capabilities for later playback. For more information on this new web conferencing service, contact a RollCall account representative right here on OfficeArrow.
  2. stephaniebowyer
    stephaniebowyer
    08-04-2008
    06:12 PM
    Increase your revenue stream for your Charity/ Association or Non Profit organization with RollCall’s Affinity program.

    Charities/ Associations and Non Profit organizations that refer a new business to RollCall, receive a check each month the business uses RollCall! Plus, the business receives:
    • Reduced conferencing rates
    • Improved service
    • Unparalleled customer care
    • Latest in conferencing technology and platforms all without contracts, minimums or risk!

    How It Works
    1. Refer a business to RollCall.
    2. Referred business is set-up with a free trial of 200 conferencing minutes.
    3. Satisfied business continues to use RollCall. After the trial period, each month 10% of the businesses billed charges will be contributed to your charity/association or non profit organization.

    It’s that easy! Team up with RollCall Business Conferencing and increase your revenue stream. Contact me to get started.
  3. DerekB
    DerekB
    07-16-2008
    12:02 AM

    Title: Welcome!

    I'd love to check out the conferencing tools. I remember the early days of Apple video conferencing and "quick cams" in the computer lab back in graduate school. It's really amazing to see what is out there now.


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