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How to Win back an Angry Customer

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12-15-2008 , 11:13 AM
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Caroline Cloutier's Avatar
 
Join Date: May 2008
Posts: 31
How to Win back an Angry Customer
It happens all the time: a customer is angry and you get stuck dealing with it. This is a crucial moment. Your actions can determine whether this customer is lost for good, or if you can somehow win them back. Don't go in blind! We've got some essential pointers to help you turn this situation around.
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