How to Tell a Customer “No” Without Losing Them Forever

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12-23-2008 , 08:56 AM
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Deborah S. Hildebrand's Avatar
 
Join Date: Apr 2008
Posts: 175
How to Tell a Customer “No” Without Losing Them Forever
"No" is one of the most difficult words to utter because most people don"t like to hear it or say it. That doesn"t mean you should never say it to a customer. You just need to be sure you use it in such a way that you don"t lose their business forever. We"ll show you how.

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