Customer Maintenance: Handling the Ones That Push Your Buttons

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07-20-2009 , 09:49 AM
Scott Ginsberg Offline
OA Spectator
 
Join Date: Apr 2009
Posts: 22
Customer Maintenance: Handling the Ones That Push Your Buttons
How do YOU handle high maintenance customers? Are you responding carefully and thoughtfully, or are you simply reacting? In this short video, Scott Ginsberg (aka The Nametag Guy) will demonstrate the right way - and the wrong way - to handle those demanding customers we all encounter from time to time.

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