[OfficeArrow]

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<h2><b>Episode 1: </b>How to Communicate Effectively in the Workplace</h2>
<p>In this inaugural episode, we explore the various aspects of communication in the workplace, from customer service to handling the boss. Join us as we speak with six well-known experts, all of whom share tangible tips for getting the most out of your communication.</p>
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<h3>Mentioned in this Podcast :</h3>
<p><b>1. Customer Service</b></p>
<ul>
<li><a href="http://www.mikewittenstein.com\" mce_href=\"http://www.mikewittenstein.com\">Mike Wittenstein, The Authority on Customer Experience</a></li>
</ul>
<p><b>2. Sales, Persuasion and Negotiation</b></p>
<ul>
<li><a href="http://www.papajohns.com\" mce_href="http://www.papajohns.com\">Maggie Scivicque Spencer, Director of Sales and Marketing for Papa John\'s Pizza</a></li>
</ul>
<p><b>3. Handling Workplace Conflict</b></p>
<ul>
<li><a href=\"http://www.ksquaredenterprises.com\" mce_href=\"http://www.ksquaredenterprises.com\">Katherine Crowley and Kathi Elster, Consultants and Authors</a></li>
</ul>
<p><b>Talking to the Boss</b></p>
<ul>
<li><a href=\"http://www.decker.com\" mce_href=\"http://www.decker.com\">Bert Decker, Founder and Chairman of Decker Communications</a></li>
<li><a href=\"http://www.bertdecker.com\" mce_href=\"http://www.bertdecker.com\">Bert Decker\'s Blog</a></li>
<li><a href=\"http://www.twitter.com/BertDecker\" mce_href=\"http://www.twitter.com/BertDecker\">Follow Bert Decker on Twitter</a></li>
</ul>
<p><b>5. Non-Verbal Communication</b></p>
<ul>
<li><a href=\"http://www.emotionalintelligencecentral.org\" mce_href=\"http://www.emotionalintelligencecentral.org\">Dr. Jeanne Segal, PhD, Sociologist, Psychologist and Author</a></li>
</ul>
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