Biography

A visionary for administrative training and development since 1990, Joan Burge founder of Office Dynamics, is an international administrative expert, trainer, author, and consultant.

Joan developed the Star Achievement Series®, a 12-part Certification and Designation (CEAP) training program designed to promote "Star Performance" among administrative, support and front-line staff. She is the creator and host of the Annual Conference for Administrative Excellence^TM, the World Class Assistant^TM Certificate program, and more than 36 customized workshops and seminars for administrative professionals. Find out more.

Products & Services

World Class Assistant^TM Certificate Program

The most comprehensive training program for administrative and executive assistants, secretaries and support staff galvanizes employees to embrace higher standards so they achieve to their fullest potential. Each component of this three-part series builds upon the other - but you can take them in sequence and stop at Level 1, 2 or 3. Complete all three and you receive a Master Certificate with WCA designation.

	Dates	List Price	OfficeArrow Special
Level 1	September 23-25, 2009	$1895	$1795	Sign Up for Level 1
Level 1	November 11-13, 2009	$1895	$1795	Sign Up for Level 1
Level 2*	Oct. 8-9, 2009	$1595	$1495	Sign Up for Level 2
Level 3**	November 5-6, 2009	$1595	$1495	Sign Up for Level 3

Why You Need the Joan Burge Book Bundle

These "work bibles" for the administrative profession present new ideas and ambitious ways to approach the challenge of rising to or staying at the top in a field that is exciting and rewarding. These are must-have resources for anyone who is serious about owning their career in the administrative field.

Become an Inner Circle Assistant addresses the "foundation" skills on which outstanding administrative professionals are built. It is a book of strategy and workplace philosophy that helps administrative professionals become top performers in work and in their careers, and maintain their competitive edge. There are 12 main competency areas that administrative professionals consistently must access to do their work on a daily basis. These must never be overlooked, compromised, or taken for granted. They are the core of what keeps an administrative professional a star!

Underneath It All addresses the advanced competencies that build upon the "foundation" skills. Today's executives have much higher expectations of assistants than in the past. Many executives want their assistants to learn, understand, and especially "know" the business. Administrative/executive assistants will need an entirely new set of skills such as a commitment to quality performance, cognitive thinking, and management of organizational goals. In this book, Joan gives you the tools that will help you become a more effective person - in your personal life as well as in your business life.

Order your books today.

Other Books, CDs and Training Materials by Joan Burge

Visit The Office Dynamics' Book Store to check out all of Joan's works. OfficeArrow members receive a 10% discount just by clicking here and enter promo code officearrowUIA.

The 16^th Annual Administrative Conference

If you can only attend one conference this year, this is the one! Joan will provide you with the tools, strategies, and proven techniques that are vitally important to thrive in today's business environment and grow your career.

	List Price	Early Bird Special
Enrollment	$949	$889*	Sign Up Today!