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Michelle Burke Communication Strategist

Biography

Michelle Burke

Michelle Burke authored the acclaimed book, The Valuable Office Professional, endorsed by Ken Blanchard. She also co-developed The Productivity CycleTM, a communication tool proven to enhance teamwork and increase productivity endorsed by Stanford University.

Michelle's entrepreneurial spirit inspired her to co-found Interact Games LLC to develop communication tools and games for work, home and school. INTERACT IceBreakerTM and INTERACT teamBuilderTM, experience the power of play at work, is two educational and fun games to help organizations to communicate more collaboratively and to engage in values-based dialogs about business related-topics. This niche allows HR, Managers, Departmental Heads and others who want to take the lead in their organization and to build stronger cohesive and collaborative teams. Microsoft®, Boeing and Ernst & Young are a just few clients who have utilized this tool.

Michelle consults and coaches individuals and organizations to communicate more collaboratively; focus on results and align individuals, departments and divisions with the leadership's vision and organizational goals during times of critical change. She believes that support staff is the glue of every organization and therefore, a vital part of the team. Michelle is a former Executive Assistant which led to becoming Founder and President of Executive CounterpartsTM, an innovative consulting and training company focused on bridging communication gaps between support staff and management at all levels of the organization. She founded the Company in 1992 and sold it in 2004.




book image - Valuable Office Professional

The Valuable Office Professional

Nearly all business books deal with managing a company. The Valuable Office Professional, by Michelle Burke, addresses the usually neglected but nonetheless critical matter of managing a manager. Approaching issues from the perspective of the staff, Burke shows how to develop the assistant-boss relationship into a true partnership. Tips and exercises are included to help transform these often one-way associations into effective teams, even when the boss chooses not to see the assistant as a counterpart. Many times it is the assistant who bears the brunt when manager and assistant are working "out of sync." This unique book shows assistants how to take charge of their relationship with their boss--with a multitude of tools, tips, and interactive exercises to help assistants meet this challenge and become indispensable!

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Coaching and Consulting with Michelle

Michelle's specialty is assessing and bridging communication and cultural gaps in the workplace. Through her consulting practice, she has determined that consensus building and creative learning strategies allows her to bring clarity and to identify the root cause of communication-related issues. Michelle finds the common links through the use of language to provide greater understanding and collaboration when working with clients. Her "out of the box" thinking and quick ability to assess and solve critical communication breakdowns that impact the end result is what sets her apart from the rest. Her focus is to bring awareness to the thoughts and behaviors that prevents participant from generating these results. Michelle promotes accountability and "solution and service mindedness" to achieve long term desired outcome.

A few of her clients include: Visa International, McDonalds, The Walt Disney Co., E*Trade, Stanford University, General Motors, Hewlett & Packard, Federal Reserve Bank of Chicago, Ernst & Young, Intel, Hewlett Packard, Blue Cross & Blue Shield of Chicago, Northern Telecom, Genentech, Northern Telecom, Microsoft, Cedera Software, Symantec and Cisco Systems.

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Packages Offers:

Option A: Needs Assessments for teams, departments or organizations

Standard Rate
OA Members		 OA Premium Members
Option A $2500-10,000 * 5% Discount 10% Discount

* depending on size and scope of needs assessment

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Option B: Advanced Office Professional Series (AOPS) ½ day or full day programs focus on mindset awareness of self and others, lower stress, increase productivity, build stronger teams, improve communication skills in a constant changing environment

Stress Less for Office Professionals:

  1. Learn the 5 keys to using stress to motivate you.
  2. Discover the myths about stress that is getting in your way
  3. Understand your stress triggers that take you off course
  4. Create an action plan that lowers your stress level at work a designated team or functional group.

teamBuilderTM - an experiential and interactive ½ day program uses values-based workplace scenarios to improve:

  • Listening for understanding
  • Communication
  • Leadership
  • Accountability and
  • Decision-making skills during times of change.

The Administrative Leadership Paradigm Program (ALPP) TM - ½ day highly interactive program that shows you how to lead when you are not in charge. Participants will learn to:

  • Review and assess yourself using the components of the ALP.
  • Understand and implement the New Leadership Paradigm
  • Create an action plan to make critical changes to shift this paradigm based on your role and responsibilities.

Standard Rate: $3000 per ½ day session and $5,000 for full day session with 10-15 participants. Price can change based on number of participants and level of customization.


OA Members		 OA Premium Members
Option B 5% Discount 10% Discount

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Option C: Coaching for Office Professionals - Reduced rates $65.00 per ½ hour or $50 per ½ hour for 6 hours paid in advance. Team coaching $125.00 per hour (intact teams of 3-6)

  • Individual one-on-one coaching for Office Professionals to strategically manage the constant changing environment, their expanded role and responsibilities and to support their professional success or goals.
  • Coaching Office Professionals or administrative teams. Identify the strategic business opportunity that aligns with their team or departmental goals. Designs, implements and evaluates a plan for leveraging this opportunity.
  • Determine specific area-wide strategic opportunity within each EA-team or the Administrative community at large. Each team/community designs, implements and evaluates plan for leveraging this opportunity given their circle of influence and the overall goals of the organization.

The Empowered Administrative Professional Program (EAAP)©:

This program introduced participants to the skills and competencies that hundreds of executives, managers, and assistants across the country have identified as "must-haves" for today's support staff to be exceptionally successful and contribute to bottom-line results.

The program is delivered in 4 half-day sessions (once a week for 4 weeks). Group size is limited to 12-15 participants given the interactive nature of this program. A follow-up session is recommended 30 days after the 4th session.

Topics include:

  • Shifting Your Administrative Paradigm - Become an innovative, self-managing "Proactive Counterpart."
  • The Five Core Competencies
  • The Productivity Cycle
  • Communicating For Results
Standard Price
OA Members		 OA Premium Members
Option C $2500 per session $2375 $2250

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