Are Your Customer Service Experiences Fresh or Rotten? Enter to Win!

This contest is sponsored by FreshBooks, a proud supporter of OfficeArrow. As the leader in online invoicing and billing, FreshBooks is known for providing unique and extraordinary customer service experiences.

You may have noticed that OfficeArrow has taken a particular interest in customer service these past few weeks. We recently covered how to upgrade your customer relationships and, at the same time, create a positive buzz for your company.

We all know how important customer service is these days and, for some of us, it's all too easy to have bad experiences with companies. In that same respect, some companies (like FreshBooks) go out of their way to make us happy and improve our customer experience.

In fact, FreshBooks - known for being a customer service leader - is sponsoring our next contest and it's guaranteed to be a good one!

We want to hear your stories - the best and the worst. Tell us about a top-of-the-line customer service experience or a customer service nightmare you recently encountered. You're welcome to enter twice if you'd like to share a story for both categories. Simply click the blue "Discuss" button above this article to post your story.

The winners for the BEST and WORST story will receive:
• A 2GB iPod shuffle OR an Apple iTunes gift certificate of comparable value

If you're lucky enough to win both (which is definitely possible), you'll get both prizes.

The contest begins today, Tuesday, September 15th, and ends at midnight EST on Sunday, September 27th. The winner will be announced on Monday, September 28th, so be sure to look for your name.

NO PURCHASE NECESSARY. VOID WHERE PROHIBITED. Contest begins on 9/15/09 and ends on 9/27/09 at midnight EST. After the contest ends, each person who submits a reply will be entered into the contest and winners will be decided by OfficeArrow staff. Two stories will be selected to win. The person or persons who submitted the stories will receive a 2GB iPod shuffle or an iTunes gift card of comparable value. Odds of winning depend on the number of entries received. The winner will be announced on www.OfficeArrow.com on 9/28/09. Winner's acceptance of the prize(s) constitutes permission for OfficeArrow and its affiliates to use his or her name, photograph and likeness for purposes of advertising and promotion without compensation.