5 Tips for Effective Workplace Communication

How you communicate can have a significant impact on your professional success. It's no exaggeration to say that your communication skills have an effect on everything you do at work - from the interview before you're even hired, to salary negotiation, to your annual performance review. Showing a strong ability to communicate professionally and effectively can truly make or break your career.

Articulate Clearly

One of my biggest pet peeves is people who mumble. To me, it's frustrating and I hate having to ask people to repeat themselves. Speaking in a clear, concise manner will project confidence and intelligence. I know what you're thinking - just because someone is an articulate speaker doesn't mean they're smart. Well, it's all about appearance. Someone who speaks well appears to know what they're talking about. Just as someone who stumbles and fumbles over words appears to be making it up as they go along. Even worse, an inarticulate speaker can appear to be confused, dishonest or untrustworthy. If you struggle with speaking clearly, practice on your own until you feel comfortable. Speak slowly, articulate each word and project the volume of your voice. At first, it may feel strange, but soon it will become second nature.

Speak Correctly

A few weeks ago, I posted an article about some common grammatical mistakes people make. The lively discussion that followed in the comments below showed me that A LOT of people get annoyed by incorrect language. No one is perfect, but we should all make an effort to speak correctly. If you know you have problems in this area, try reading a few works of literature. The more you read, the more your brain gets accustomed to proper grammar. This will also help expand your vocabulary and improve your writing skills, both of which can be highly beneficial for professional communication.

Be Considerate

Remember that your co-workers are human, just like you. They have feelings and they appreciate respect and consideration of those feelings. Don't interrupt or insult people. Be thoughtful and kind in your approach and you'll always get a better response. I used to work with a guy who said, "You catch more bees with honey," - meaning, niceness gets more accomplished. Don't ever think that being loud, rude or mean will get your point across more clearly than just a straight-forward, respectful conversation.

Be Generous with Praise

Don't be shy about telling people they're great. When someone does something that makes your life better or your work easier, show your appreciation and share it with others. Everyone likes to be recognized for their work. Take a few minutes to make someone's day. It doesn't have to be elaborate - a simple "thank you for all your help" goes a long way.

Listen

Each of the above points focuses on how to communicate to others. But communication is a two way street. You can't be the only one doing it. Being a good listener is the other half of the equation. Read How to be a Good Listener for more on this very important topic.