Gross profit margin is a crucial figure that demonstrates profitability. In order to ensure this is on track, small business owners need an accurate sense of the costs associated with manufacturing and distributing products or services. Read on to learn how to make those calculations in just four easy steps.

With the abundance of advertising platforms available, choosing one or two strategies can seem overwhelming. To get the most out of your advertising investments and to make your business as visible as possible, consider the media consumption habits of your target audience as well as your budget constraints. Learn how to select the right advertising vehicle for your needs.

Personnel costs can be a major drain on a company's budget. The experts at OfficeTeam provide some innovative strategies that business managers can use to implement a flexible, cost-effective approach to staffing so you can rein in spending without jeopardizing the quality of your team.

If it seems like your company’s health insurance premiums sky-rocket each year, you’re not alone. You want the best for your valuable employees, but you also need to be profitable. Check out our tips for lowering your health insurance bill.

Is your desk overflowing with office staples, such as a computer, printer, fax machine and scanner? If so, you’re not alone. Read on to learn whether all-in-one technological solution might be the answer to all of your desk woes.

Recording expenses while you’re out of the office doesn’t have to be a matter of trying to find the right receipt. Instead, you can track and even manage expenses right from your cell phone with text messages and other tools. Learn how to record expenses on the go in this helpful article.

The holidays are just around the corner and this is a great time to participate in charitable activities. If you’d like to help those in need, we have some easy ways to get your whole office involved. Learn what others are doing and share your own activities with the OA community.

Are you writing a formal business letter but you’re not sure what to include or how to format it? We’ve got you covered. We’ll show you everything you need to know about professional correspondence from the top down, including suggestions on the proper font, length, and spacing.

It’s the one thing managers never look forward to doing but poor performance can’t be overlooked. Providing feedback and coaching can help improve the situation. Yes, it’s difficult. But we’ve got some tips to help make it easier.

Interested in starting a business? Determining the proper structure for your new company can be a complicated matter. Learn more about the different business types and the tax implications associated with each.

In running a business, you’re often so overwhelmed with taxes, insurance and payroll, that it’s difficult to actually grow the company. Employee leasing offers a solution. Explore the ins and outs of this unique concept and whether it’s right for your business.

Sometimes, you just can’t say everything you’d like to say, especially in the workplace. This article shows you how biting your tongue can be a useful communication technique and offers advice for when (and how) to do it without going crazy.

Instead of allowing things to pile up on your desk, figure out how to eliminate them. Don’t take on more and more work; instead, delegate or outsource it. Next time you want to say “yes” to a new commitment, say “no.” If you truly want to simplify you personal and work life, here are seven tips to help you get started.

It can be difficult to make the right choice when faced with an ethical issue. And for each person the final decision may be different. But many don’t realize how even some of the smallest decisions they make at work are impacted by ethics. How do you address ethical conflicts at work?

You understand the importance of doing more with less and staying as productive as possible both at home and on the job. So, what are some tricks of the trade to help you boost productivity? Read on to learn some essentials.

You’re leaving on a one-week vacation next Monday and you’re trying to get everything done before you go – or at least, get organized to the point that when you return, it will all make sense to you. Here are some suggestions on how to prioritize before and after your time off.

Employee turnover costs small businesses millions each year. One method of retaining employees is to ensure that they are engaged in their work. Besides keeping your team in place, your company's bottom line may improve as well.

Do you currently provide medical, dental, vision and life insurance? Do employees get a week of paid vacation and six to 12 paid holidays per year? Do you offer a 401k plan? In this day and age, all of these are typical benefits that many companies offer. To compete for the best and the brightest, try offering some non-standard benefits that make your company more attractive.

The average person probably agrees that medical, dental, and mental health information is private and should be kept that way. The Health Insurance Portability and Accountability Act (HIPAA) was enacted by the federal government to help protect consumers from having their private health information released without their permission. While it is a very complicated issue, here is what you need to know.

Do you give people your undivided attention when you’re conversing with them? Or, do you pretend to take their words to heart while you’re secretly planning your escape route? Take this quiz to determine whether or not you’re a good listener.

Ghouls, and gremlins, and grammar demons, oh my! We're getting into the Halloween spirit here at OfficeArrow by banishing those pesky grammar demons that rear their ugly heads all too often. Read up on our latest contest and enter to win a fabulous prize.

If you regularly switch between a laptop and a desktop, it can be difficult to make sure you always have the most up-to-date version of your files on the computer you're currently using. However, with the right tools, you can synchronize your files between multiple computers, allowing you to work conveniently from any machine.

Those who are newly unemployed, self-employed or working for a small business that can’t or doesn’t provide employee health benefits know that finding a health insurance provider can be a daunting task. We're making the process a whole lot easier by connecting OA members with two national brokers to help you find health insurance options that suit your unique needs.

To achieve outstanding results, you must first create an organizational system that meets your personal needs. From managing your to-do list to scheduling your day, this article addresses the key components necessary for getting organized and becoming an outstanding performer – personally and professionally.

Coordinating employee benefits programs in-house can have its ups and downs. Depending on what programs you support and the size of your organization, it may make more sense to outsource the work to a benefits administration firm.

No one likes to make them, but mistakes are a simple fact of life. Do you beat yourself up? Do you transfer blame to others? Learn how to make the most of your mistakes by seeing them for what they are - hidden opportunities to learn.

The word "sell" has a bad reputation. Most of us worry that the idea of "selling" ourselves means something sleazy - like being pushy or arrogant. Find out how to let the world know you're awesome without feeling like a used car salesman.

If you're a regular business traveler, you may be concerned about the toll your activities are taking on the environment. Airlines, hotels and rental car companies are making it easy to lighten your carbon footprint. Learn how the travel industry is going green and which companies are doing the most to help protect planet earth.

Managing your tasks and projects can be overwhelming, but lack of communication may be making the job even harder. Find out why communication impacts productivity and learn how to avoid the time-consuming and unproductive consequences of poor communication.

Most of us want to believe that by the time we enter the workforce, we are adults and should be treated differently than children. However, sometimes employee behavior doesn't align with company expectations. That's when it's important to determine if corrective action and discipline can solve the problem.

Online meetings are changing the way we do business - in a very positive way! OA sponsor, GoToMeeting, is helping define this new generation of productivity with innovative solutions that truly exemplify the modern "do more with less" mantra. Learn about the endless possibilities and start your free trial account today.

Whenever a meeting coincides (even approximately) with a major holiday, there are many creative ways to use the holiday as a theme, which can then direct menus, agendas, content, activities, door prizes, and incentives. This article will provide ideas on how to successfully incorporate holiday themes in your meetings.

Do you struggle with social interaction in a business setting? Are "networking" and "mingling" activities you shy away from? We'll show you a few simple, sure-fire strategies to help you become an engaging conversationalist.

Consider this: Your boss asks you and three coworkers to collaborate on an important PowerPoint presentation. Rather than shelling out a ton of money on a traditional document-sharing program, perhaps it's time to consider an online resource. Read on to discover three popular options for sharing documents online.

Are you looking to improve your mental agility? It's easier than you might expect. Learn how mind games can help you improve your memory, reasoning and concentration, all while having fun.

We've all witnessed horrific grammar mistakes that seem to manifest themselves everyday in "professional" business email and correspondence. We're here to congratulate the winner of our recent contest and help you put your most hated grammar gaffes to rest. Check out our winner here.

We all have different ways of staying organized at work. From systems we set up to tools we use, there's a host of different methods to consider for clearing that big pile of paper off your desk and simplifying your work life. Take a moment to share your favorite organization tool and you could win a fabulous prize pack from the organizational experts themselves, Avery.

You're in a pinch and need to get a small group together as quickly as possible to resolve an unexpected glitch on a project. But many of the team members involved are out of the area. No big deal! Online meeting tools allow you to gather everyone together via the Internet.

Fed up with Vista? Still using Windows XP? The long-awaited release of Windows 7 will have you swooning. The Software Pro gives an overview of the top new features and tells us why this new version is the unassuming, practical upgrade we've been waiting for.

Depending on where you live, there may be state, federal or even industry-specific training that you need to ensure all new hires receive. Topics covering sexual harassment, health and safety issues such as violence in the workplace, the company emergency action plan, and workers' compensation are typically required. We'll help you get started.

Many major US airlines recently announced that they arfe making significant cuts to their flight schedules. While the reasons for this change are certainly valid, the impact for business travelers may be significant. Our travel expert tells you what to expect and how to avoid the seemingly inevitable frustrations.

Employment brings with it the harsh wake up call that learning doesn't stop after graduation. As frustrating as they can be, continued learning goes hand-in-hand with being a modern professional. But as this article explains, independent study will often do more for lifelong learning and career advancement than any workshop ever could.

Just about every aspect of the computer programs you use regularly can be customized to make it easier to get your work done, making your routine more efficient. From your Internet browser to your word processor, you can make your tools a better match for your needs and your work style.

If you're ready to kick your career into high gear, OfficeArrow has everything you need. With our brand new comprehensive training courses, you'll learn new skills and gain that much-needed competitive edge. Find out how to take advantage of our online education programs at no cost!

In the month of October, the OA Book Club focused our attention on the organizational process. We picked up the bestselling book that explores every aspect of organization. From the psychological obstacles to the step-by-step processes for overcoming them, Julie Morgenstern has created a comprehensive guide to creating order out of chaos.

Whether you're giving a speech to an auditorium full of people or leading a sales presentation for your three best clients, speaking in public can be a terrifying experience. But it doesn't have to be. Professional speaker, Scott Ginsberg shares his secrets for conquering your nerves and enhancing your stage presence.

Desktop publishing software makes it just as easy to print up a batch of business cards on your own as to call a professional printer. But just because it's simple to do doesn't make desktop publishing equivalent to professional printing. Consider the pros and cons before making a decision one way or the other.

Booking a hotel is always a gamble. The prices can vary significantly depending on where, how and when you make the reservation. Here, we outline the various rates that can be found and how to get the most for your money.

Many businesses are handling their printing projects internally with the help of desktop publishing software. However, quality is always a concern. Learn a few simple steps that you can take to improve the results of your in-house printing projects without any extra cost.

Ongoing training of your staff raises their consciousness about the importance of customer service and can prepare them with specific tools and strategies. This article gives a prescription for running effective training meetings for your staff and covers the five most important ingredients in any customer service training session.

Whether you're working for a small employer or starting a company on your own, you may have very little in the way of human resources support. Learn how to create the basic policies and procedures that will help you build an HR department that protects both the company and the employees.

Are your public speaking skills in shambles? Have no fear! The Nametag Guy is a pro and he's spilling his secrets. This hilarious video shows you exactly what NOT to do while demonstrating three simple and effective alternatives.

Overbooked and canceled flights are a common frustration for business travelers. But you don't have to be held hostage to the whim of the airlines. All passengers have rights. Here, we'll explain the airlines' responsibilities and provide advice on how to make sure your rights are protected.

This Thanksgiving, everyone at OfficeArrow would like to send a special thanks to those who make our site possible-that includes you! It's been an exciting year for us so far and we have a lot to be thankful for. Get into the Thanksgiving spirit by reading this special message to our wonderful members.

Finding a good job or a good employee can be frustrating and time consuming. So why not use a professional service like OfficeTeam? Find out how qualified job seekers are being matched with outstanding companies and learn how OfficeTeam can help hook you up!

Just as decades ago we moved from the industrial to the service economy model, our society is now moving from being a service economy to being an experience economy. Organizations that can provide unique experiences for their customers and employees gain a distinct and sustainable competitive advantage (think of things such as Rainforest Café or the interactivity of an Apple Store). This article demonstrates ways to turn every day meetings and events into memorable and interactive experiences.

Feedback is one of those things that most of us are never really taught. Whether you're giving or receiving it, these conversations can be painful and awkward. Communications Strategist, Michelle Burke, shares insights on how to make feedback more comfortable for both the person giving and receiving it.

Files, and folders, and labels! Oh my! There are plenty of different ways to stay organized and so, during the month of November, we asked our readers, “What’s your favorite organization tool?” Read more for some great tips that may work for you as well as our winner announcement!

As a meeting planner it was always my worst nightmare when a guest drank too much, especially if that guest was someone in a position of authority within my company. This article prescribes specific steps for handling an intoxicated guest and reviews some of the risks you take if you do not handle these situations appropriately.

Can you believe it's already December?! The year has flown by, but we're excited for what's in store and hope that you'll celebrate this holiday season with us by participating in our latest contest. Tell us about the holiday traditions that are meaningful to you and your family and you could win big.

Is your team working as a cohesive unit? Collaboration is the key ingredient for creating group success. Learn what it means to "collaborate", why it's so beneficial to the team, and how you can better support and stimulate collaboration in your office.

The process of getting a new business website put together can be complicated, but there are a few steps you can take to make the process easier. Whether you're working with a web designer or building your company's site yourself, these tips will help you get started.

The words "training" and "coaching" are often used interchangeably. However, they actually have very different meanings. Learn what sets these two methods of professional development apart from one another and how to determine which one is the best for your business needs.

I was in a meeting the other day with a small business that has hired me to help them be more productive and efficient within their workflow as a team, and we started talking about how they each track their time on projects.

Webinars can help you win clients, conduct staff training, introduce a new product and even hold working meetings. But hosting a webinar can be nerve wracking for inexperienced public speakers. Explore our five insider tips for speaking to your "virtual" audience.

Do you have daily routines that help support your goals and drive your success? The end of the year is a perfect time to re-evaluate the consistency of your behavior. Learn how to implement structure while still leaving room for spontaneity from the King of Consistency, Scott Ginsberg.

An online presence is a must for most businesses today, but determining what that presence should include and implementing an online strategy can be difficult. From contact information to pricing, the content of your website can make all the difference.

It happens that, every so often, business skills training programs fail to change behavior or have a lasting impact. This article describes why this happens and how to ensure that your employee training programs have shelf life.

If you're hosting a meeting and you're not in your office, obviously, something has gone horribly wrong. Online meeting technology makes meetings convenient again. Save money, time and your sanity all without leaving your desk. Get with the times and learn how online meetings can change the way you work.

Going paperless is not a new concept; it’s been around for years. But if that’s the case, why hasn’t it caught on? In fact, it has…kind of. Many companies have significantly reduced the amount of paper they use. However, completely paperless? Many wonder if that’s even possible.

Over the years, you've collected pages of information about your clients. You can make that information easier to manage with the right CRM tool and, at the same time, automate some of the steps you use to keep your clients happy.

Anyone who travels the friendly skies on a regular basis knows that complaints are easy to have. If you're inclined to voice your complaints, learn how to do it in a way that ensures the most positive outcome possible. Our industry expert explains.

Here at OfficeArrow, we scrub the Web looking for great tips and fabulous resources so you don't have to! It can be a chore, slogging through all the junk out there. Let us save you time and energy. Stop by and pick up your cheat sheet of all the great stuff we've found around the Web.

If you're working with (or as) a meeting planner, you won't want to miss this opportunity to learn what drives these hardworking professionals nutty. Our expert meeting planner shares his insights and experiences to help all of us avoid the dreaded meeting planner meltdown!

The holiday season is officially upon us! It's time to relax and enjoy all of the wonderful festivities that take place this time of year. Everyone at OA wants to wish you plenty of food, family time, and fun. Read on for a special holiday message to our members.

Capturing on-screen images can be a helpful tool in training and demonstrating computer functions but creating screen captures can be a hassle, especially if you only want to capture a certain part of your screen. Skitch offers a way to make an image of exactly what you want to capture immediately. Let us explain…

The airline industry is constantly looking for ways to utilize new technology to make the in-flight experience more pleasant. Learn what's new and what to expect in the future from our industry insider.

In a tight economy, many companies opt to skip employee training. This is short-sighted because employee development has a big impact on business operations and profitability. Learn how training can affect your team and why it shouldn't be cut in hard times.

No matter how small a company is, there's a chance that it's been mentioned on a social media website. Whether a customer comments about your company on Twitter or a client links to your site from their blog, you need to know what's being said about your business online and react to it appropriately.

Headed out of town on a business trip? Safety might not be your number one concern but it's an important part of traveling in an unknown city. Take a few minutes to refresh your safety skills. It's mostly common sense but it never hurts to be on your toes!

Switching your entire office over to new software is rarely easy, but there are steps you can take to make sure that the learning curve doesn't completely disrupt your operations. While it's impossible to guarantee a perfect turn over, every step you can take to make the process smoother is worthwhile.

When you're managing a project that involves several people in various locations, it helps to utilize a central calendar and other planning and collaboration tools. Luckily, the Web offers several inexpensive resources to help keep your team on track, whether you're working on a set of everyday tasks or a huge project.

So, you think you're pretty Web-savvy, do ya? Well, the Software Pro wants to help you up your game. Learn how to use Google to get more from your Internet searches. These simple tricks will help any web warrior find better results in less time.

This article describes the technology that allows presenters to instantly poll their audience and share the results (think Who Wants to Be a Millionaire?). We'll show you how this technology could really enhance your meetings. Plus, we'll share some cost information based on a review of service providers.

So, you think you know everything Google has to offer? Think again! The Software Pro will "wow" even the most seasoned searchers with these simple tricks for making surfing the Web even more rewarding.

For the last year, entrepreneurs have struggled to adapt to the changing business landscape and weakened world economy. But the future is looking bright once again! We're discussing the three key areas for small business to focus on in the New Year to ensure success in 2010 and beyond.

Finding the right candidate for a position can be challenging. The experts at OfficeTeam share their insight for evaluating resumes, finding the most promising candidates, and watching out for resume red flags. These tips will help you approach the hiring process with confidence.

Our resident training expert surveyed a group of leading corporate trainers to find out more about their secret strategies for success. And now, she's letting those secrets out!! This list outlines the eight most effective training tips for keeping your group focused and engaged.

Disaster comes in many forms and it can strike at any time. If you're not prepared, even a minor problem can threaten the future of your business. Discover how to protect your company's data from potential catastrophes and keep business running smoothly, regardless of external circumstances.

In this volatile economy, you may be worried about the security of your job. But what does it take to be a valued, long-term employee? In this video, Scott Ginsberg shares his insightful (and hilarious!) secrets for how to push yourself beyond being merely capable and instead becoming a keepable employee.

In this volatile economy, you may be worried about the security of your job. But what does it take to be a valued, long-term employee? In this video, Scott Ginsberg shares his insightful (and hilarious!) secrets for how to push yourself beyond being merely capable and instead becoming a keepable employee.

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Cloud computing offers opportunities for small offices to use the same tools as big companies-at an affordable price, without a full-time IT staff. The benefits of working in the cloud can make an important difference in how much your company can accomplish.

Are you missing important tasks being thrown your way? Maybe it's time to re-evaluate your "catching systems". In this two part series, our resident productivity expert outlines the four key areas for catching to-do items so you don't accidentally drop the ball.

Think all airports are alike? Think again! Our travel expert shares the inside scoop on where to find the best (and worst) airport facilities on earth. From ground transportation and shopping to flight delays and immigration, this information will make planning your next business trip a whole lot easier.

Getting ahead at work requires earning the respect of co-workers, a process that begins by showing co-workers your respect for them. Failing to remember the names of those who work alongside us communicates anything but professional courtesy. Learning to play the corporate name game is one of the most important and least utilized social skills in today's workforce.

When things get stressful at the office, what happens to your relationship with your manager? If you're waiting for the boss to take control, you may be disappointed. Instead, use your power to manage up and keep things on track.

Your company likely relies on computers to keep track of all sorts of data, from your address book to your finances. If something was to happen to that data, you'd have serious problems, which is why it's crucial that you take steps to protect your information as well as have a plan for data recovery.

When starting a small business, there are few decisions as important as the name. To make sure they choose wisely-and legally-entrepreneurs need to do their research. Let OA help you get started!

A unique and memorable brand is the foundation of every successful business. Small business owners should take the time to define their brand before embarking on any marketing or business development initiatives.

Domain names are not just the foundation of an online presence; they are an important extension of branding, marketing and sales efforts. Small business owners are urged to choose their domain names wisely, and do their homework when registering.

Knowing the competition-and what makes a certain product or service offering better than the rest-is a crucial step in launching a small business. Small business owners should do their due diligence regarding their value propositions and competitor differentiation.

Financial projections can be the most daunting section of the business plan. Yet with a little research and a few reasonable assumptions, entrepreneurs can turn this feared area into an important guide for business success.

Before launching a new product or service-or an entire business-it is essential to figure out what the market conditions are. Researching customer demand and competitors to create a SWOT analysis is a great first step.

The first month of 2010 is officially behind us and we hope that those of you who made New Year's Resolutions are sticking to them! Last month we asked our members to share their resolutions for a chance to win a great prize that could help them achieve their goals. Read more to find out who won!

When you think of the month of February, you probably think of Valentine's Day. This is a holiday that is all about relationships, so we want to know your thoughts on workplace relationships. Should co-workers be friends? Where do you draw the line when building professional and personal relationships? Tell us your story and you could win a great prize! Read on for more details.

Are you struggling with a difficult boss? Do you dream about leaving your job just to escape your boss's awful behavior? Don't run away from the problem - learn how to handle it professionally. This webinar is all you need!

Are you still managing your company payroll on your own? There's a better way! Spend your time doing what you do well, and consider outsourcing your payroll functions to a company that specializes in the task. Here are the warning signs that indicate when it's time to explore this option.

Whether you're in the office or not, you need a way to stay up-to-speed with what's happening in real time. Both netbooks and smartphones offer the tools to do so, but deciding between them can take some consideration. Let us help you break it down.

Whether you're just starting out in business or a lifelong entrepreneur, and whether you're running a one-man show or leading a startup with a staff of 20, the new OA Gold Membership offers everything you need to build the business of your dreams. Learn more about this exciting new offer.

When planning a meeting outside of your home country, or a meeting that includes guests from other countries, it is important to be sensitive to cultural differences. This article includes a checklist of cultural diversity considerations.

The days of starting a small business without an online presence are long gone. Even the smallest mom and pop has to have a website if they want to succeed, but with the advent of sites like Facebook and Twitter, a website may not be enough.

Can today's office professionals possibly live up to increasingly high job expectations and come through shining? The trick is to clearly define your job expectations. This webinar will offer fresh ideas to get you jump started for the New Year.

No one expects managers to be perfect but you don't want to make easily avoided mistakes. Learn about the common management missteps and how you can stay in the running for manager of the year.

When employees show up late, leave early, or skip internal meetings altogether, it's usually because they're concerned about the impact of being away from their desks, even for a short time. This article describes several steps to take to help employees manage their work and time, so they can attend meetings more easily.

Sick of spending hours messing with the alignment of charts and graphics in PowerPoint? Tired of editing shapes to get them just perfectly proportioned? There IS a better way! The Software Pro is letting us in on PowerPoint secrets we never even knew existed to make creating and editing presentations fast and easy.

Online advertising offers many opportunities for small businesses. Ads are affordable, easily tracked and can be highly targeted to reach likely customers. Learn how to tap into this amazing resource to build your business.

When choosing whether or not to advertise-and what strategies to use-there are a number of things to consider. To avoid making costly and counterproductive mistakes, small business owners should make sure to do their homework before committing to an advertising campaign or strategy.

How you feel about yourself has a lot to do with your professional success. Learn how to pump yourself up even when you're surrounded by negativity. Scott Ginsberg, the Nametag Guy, shares five simple strategies for boosting confidence and improving your internal self-worth as a means of creating positive external realities.

Are you ever worried that tasks and important information are slipping through the cracks? Improve your "catching systems" to ensure you never miss a thing! In this two-part series, our Productivity Guru explores this concept and shows you how to create and utilize powerful processes to "catch" anything that comes your way.

Many businesses are relying on Google Docs for inexpensive software and easy file sharing. Learn how to make the most of this robust suite of online applications. These tricks will help take your use of Google Docs to the next level.

Creating a budget for a startup business may require some educated guesswork, but it is still a valid part of a company's foundation. Learn how to create a zero-based budget in three easy steps.

A chart or a graph can make a major difference in a presentation, but making them attractive can require sophisticated design software. However, several web applications offer similar tools in easy user-friendly formats for creating charts and graphs quickly.

Whether starting a new business or expanding an existing one, smart human resources management is crucial to the growth of a company. Before jumping in, small business owners should do their research about their staffing needs and what they can afford.

One of the keys to business success is choosing the right sales and distribution strategy. Different sales channels have their advantages and disadvantages. Learn how to make the best choice to meet your needs and avoid potentially costly missteps.

As a response to economic conditions, meeting planners have had to spend more time evaluating meetings to determine if they are worth repeating. Let us show you how to evaluate the ROI (return on investment) of a meeting. This skill is useful for making a business case to company leadership about continuing or discontinuing recurring meetings.

Before any interviewing even begins, entrepreneurs must prepare for the hiring process. Learn how to craft an effective job description to attract talented, qualified candidates, and discover the best places to post a listing to help broaden your reach.

Many planners get confused about various interactive formats for their meetings, especially keynotes, workshops, breakout sessions and roundtable discussions. Learn the differences in these formats and how to determine when each is most appropriate.

It's easy to end up with several different email addresses, but much harder to manage all of them. Gmail can provide a central place to access each of your email addresses. Learn how to use this tool to organize your inbox.

Say it out loud: "My name is ______ ¬¬, and I'm a workaholic." Just like with any addiction, if you have a strong, uncontrollable desire for work, it can consume your life so much that you find it difficult to walk away. Fortunately, with our 12-step recovery plan, you can change.

So, you're ready to make the big payroll switch? It might seem complicated and overwhelming, but we have some strategies that will make the process painless. So stop procrastinating. It's easier than you think!

Even corporate trainers need to continuously develop their professional skills. If you're responsible for training in your office (or would like to be one day) this article shows you where to focus your energy. We'll outline the essential skills for being an exceptional trainer, including presentation skills, emotional intelligence, subject matter expertise, and more.

With the abundance of files, both electronic and paper-based, that today's offices must handle, it can be overwhelming to figure out what is important to keep and for how long. While no office should be overflowing with documents, certain files should be kept for pre-established lengths of time-depending on the type of document and the specific situation of the company-to keep the business in good tax and legal standing.

The hiring process is not a simple one-there are legal regulations to follow, hundreds of applications to read, and difficult decisions to make. But with the help of HR software, smart interviewing tactics and some soul searching, making the right hiring decision doesn't have to be overwhelming.

When first starting out, most business owners are overwhelmed with questions. Whether you're wondering how to stretch your dollars or just looking for some simple ways to manage your company's finances, you may be overlooking one of your most valuable allies: your bank. Discover how DCCU is helping new businesses succeed.

Having a written employee handbook can help promote a positive corporate culture and can protect your company from lawsuits. When it comes to setting guidelines, there are a number of things to consider-and a handful of points that you legally must consider. Here are the basics.

From emails and faxes to USB drives and plain old physical records, the threats to a company's sensitive information are manifold. As a result, businesses should make it a priority to keep tabs on their sensitive information, through the implementation of formal policies and the use of IT solutions.

Securing real estate is a crucial element of startup business planning. Whether buying or renting, there are some important things to consider, such as negotiating rental terms and researching zoning restrictions. Whatever option you go for, we'll show you how to play the game and win.

Every office professional has at least a certain amount of writing involved in doing his or her job. Scott Ginsberg, acclaimed author of 9 business books, shares his thoughts on what it means to be a great writer and why it's very different from writing great. See which category you fall into...

Even if sales are booming and business seems successful, poor cash flow is a surefire way to sink a company. To ensure that cash flow stays healthy, business professionals should create detailed projections, take measures to boost receivables and look for ways to extend their outlays while cutting costs. This article demonstrates exactly how to do this.

Not only do the different options for healthcare plans abound, but so do the providers and details of each plan. Making the best decision requires some research about health insurance rights and regulations, as well as some comparisons of providers and plans. Here's what to look for.

Looking for an alternative for your business travel that still allows you a little face time with your clients? You can spend an arm and a leg on plane tickets or in filling up your tank, but maybe there’s a better way. Explore the ups and downs of train travel for getting you to that big meeting.

Unfortunately, there’s usually no manual for finding vendors for those every day basics no one really thinks about. Employees love being offered the creature comforts of snacks and beverages, but how in the world do you begin to please them all? Explore tips and resources for choosing the right vendors for all the basics: water, coffee, sodas, and snacks.

There are a number of ways to ensure that your company meeting is a success. Picking a high quality, engaging speaker is a great place a start. Explore some questions to ask before you pick a presenter and suggestions for handling the process so that you make the right choice.

Print on demand service is a hot new way to print your commercial products. It’s fast and versatile, but is it right for your business? Explore the possibilities of POD services.

It’s been reported that the number one fear of Americans is public speaking. If you’re uneasy about speaking in public, we have a few ideas for improving your outlook. From using close friends as critics to getting out of your comfort zone, you don’t want to miss these helpful tips.

Managing a project means overseeing the assignment from conception to completion. It means balancing multiple tasks and deadlines. And it can certainly be daunting at times. Let us help you make the process a bit easier.

Looking to save money on that large print job? There are alternatives to using traditional print shops, like going paperless or finding a sponsor to support your project. Check out our article for some nontraditional ways to print out meeting materials when you’re looking to cut costs.

Distribution of a press release is not a complicated process, but it can be time consuming. And although there are paid distribution vehicles that will help get your release out, a truly effective PR effort will require additional leg work on your part.

Need to find a short term employee for a temporary project? Trying to keep costs low, but still need manpower? Discover the convenience of hiring from an employment agency. We’ll weigh the benefits and limitations for you.

Golfers rejoice! If you’re looking for a great place to golf while on business, Golf Magazine and the National Golf Foundation have compiled a list of the 10 best cities for golf in the U.S. according to various criteria. We’ll breakdown the highlights and show you some great golf cities. See where your city ranks!

The Success Formula is our new series about the importance of setting effective goals and how to follow through on them in a no-nonsense fashion. Learn more about what it takes to achieve your dreams and live the life you deserve.

Stuck in the airport for hours on end? Why not make the time productive? We’ve got some ideas to help you get things done – while people watching, of course.

It goes without saying that in order to carry out any goal, you will have to be committed to it. When facing setbacks, a strong determination will be the only thing that keeps you going. Discover how to increase and maintain your commitment to a goal when challenges arise.

So you’ve set a goal for yourself. But what good is that if you don’t have a plan to help you follow through? Whether your goal is big or small, you can break it down and make it more manageable by creating a structured roadmap. Explore some ideas for creating a well-crafted plan for success.

Ever wonder what personality traits are common among successful people? There are plenty, but we’ve chosen six that stand out, along with examples of people who demonstrate those characteristics in their everyday lives. Check out our list and feel free to add the traits you find important in the discussion section.

Are you looking for easy and affordable ways to motivate your employees? Prizes and incentives are a great way to do just that. Check out our article for different resources you can use to get inexpensive goodies for the people you work with.

There's a great book called 'It's Hard to Make a Difference When you Can't Find Your Keys.' Its author, Marilyn Paul, outlines seven steps to truly becoming organized. After reading it, I couldn't help coming up with my own title: 'It's Hard

At times, we all procrastinate out of necessity – we only have so many hours in the day after all. But would you believe that procrastination can actually be a good thing? Learn how to make it work for you instead of against you and put that nagging sense of guilt behind you.

Your company throws a holiday party with a gift exchange. Do you participate? Your best friend in the office is celebrating her 30th birthday next week. Do you give her a gift? Knowing when and how to give gifts in the office can sometimes be difficult, but here are some tips on how to do it right.

If you’re hosting a large teleconference for a group of people you want to impress, try using a professional operator. We’ll share some of the benefits of this service and how to implement it next time you’re looking to make a strong, professional impression.

Learning never stops; because if it does, you become boring and bored. That’s why it is so important to see each day as a new opportunity for growth. Here are five great ways that lifelong learning will benefit you, both personally and professionally.

A happy back is a healthy one, but sitting at a desk all day can really do a number on your body – especially your back. If you’re suffering with aches and pains, it’s time to take a look at the chair you’re using. Learn about the elements of a supportive chair and why it could make all the difference.

Computer crashed. Cell phone died. BlackBerry was stolen. You’ve had a bad day. You need to shop for new technology, but where do you start? Learn all about comparison shopping for gadgets right here.

These days, identity theft is an issue we all face. Whether you realize it or not, check fraud and other malicious activities take place every day; sometimes, right under your nose. But did you know that you can protect yourself by choosing a particular writing instrument? In this case, the pen truly is mightier than the sword.

The best week of the year is upon us: National Procrastination Week. And where else could you get rewarded for procrastinating? Tell us what you’re currently avoiding, and you may win!

Certainly you’ve heard of Identity Theft, but how much do you really know about it? If you think it’s all about watching your credit cards, think again. In reality, there are many different forms of ID Theft, all of which can be devastating. Human Resource and Risk Management expert, Chuck Muzzy provides a comprehensive look at what’s going on out there and what you can do to protect yourself.

Want to embrace a “greener” lifestyle? Consider these six easy tips provided by our productivity expert, all of which will help you reduce your carbon footprint and lose that frustrating paper trail.

It’s easy to get caught up in the daily grind of office life and put your priority tasks on the backburner. But, one way to combat this situation is to rework your morning routine and delay answering e-mails. Learn how to maximize the “Hour of Power” and watch your productivity levels soar.

Does the word “lawsuit” send shivers down your spine? Are you constantly afraid of violating workplace policies? Learn 12 critical ways to stay out of court and protect yourself against a potential nightmare.

Have you ever heard of Six Sigma? Many companies use the Six Sigma program to improve productivity and reduce errors. The process itself is quite comprehensive and can be somewhat overwhelming to those who aren’t familiar with it. Our Training Doctor breaks it down and provides a thorough overview of the system.

If the back of your desk looks like a jumbled mess of cords, then you’re not alone. Learn helpful tips on how you can turn your cluttered, crazy desk into a colorful, clean work area. Don’t worry; you don’t have to be a domestic diva to achieve success.

Employers know that it’s much more cost-effective to retain top talent than to search for new candidates. That’s why keeping employees satisfied, enthusiastic and engaged is critical to your organization’s ultimate success. Read on to learn the rules of employee engagement.

Ah, springtime: Breezy walks in the park, fragrant flowers adorning your garden, shopping for a new wardrobe and ….cleaning! If “spring cleaning” sends you into a tizzy, our Productivity Guru is here to help. Read on to learn how to effectively organize your file cabinet and eliminate the junk!

Looking for a professional mantra to help you maintain focus? Maybe it’s time that you “mind the gap.” Our productivity guru explains why it’s crucial to evaluate gaps and inconsistencies in our lives – and how we can fight against them.

You may not even realize it, but color has a significant psychological and emotional impact on you. Utilizing the psychology of color when you develop your marketing materials can work for or against you. Here are some of the key points you might want to consider.

Are you on a journey to find the perfect work-life balance? You probably already know it’s not an easy process! It all starts with understanding what fulfills you. Learn more about your personal vision of balance and fulfillment through thought-provoking questions and an exercise that will change your outlook on life.

These days, everyone is looking for a good deal at a low price. So, any budget-minded traveler who wants to find a great economy hotel needs to take the time to determine their basic needs – location, maximum price, minimum amenities – and then do a little research.

What type of worker are you? Does your office organization support the work you do and how you do it? If you’re not quite sure, the pros over at Steelcase have done a little research to help you understand your own unique work style and how to create an environment that promotes productivity. Read on to learn more.

The “top five” really depends on your point of view. If you’re looking for quality, there’s one group. If you’re looking for the largest revenue, there may be another group. Read on for the rundown on how the various domestic airlines compare to each other.

Unfortunately, it’s impossible to make your team be productive. However, you can provide them with the right tools for success. In this informative article, human resources expert Deborah Hildebrand explains 10 ways to increase your team’s productivity. Don’t miss out.

Are we productive because we’re happy or are we happy because we’re productive? Much like the age-old “chicken/egg” dilemma, our Productivity Guru explores this question in this informative article. Don’t miss out.

Do you feel like you’re constantly rushing from one “obligation” to the next? In the first installment of our Productivity Guru’s series on why less is more, she divulges how to break the habit of busyness. Intrigued? Keep reading…

It’s time to take on new work assignments, but you’re having trouble letting go of your current tasks. Secretly, you feel that no one can live up to your abilities. Or, maybe you just enjoy the work too much to turn it over to someone else. In this article, learn how to delegate like a pro.

Do you have a hard time letting go of things? Perhaps it’s that dress from the ’70s that hasn’t fit you since your 16th birthday; maybe it’s those credit card statements from 10 years ago. Regardless of what you’re holding on to, our Productivity Guru is here to help you purge it. Don’t miss out.

Are you suffering from the common affliction known as procrastination? You may not even be aware of the heavy toll it’s taking on you. Learn what causes procrastination and how you can put an end to it once and for all. Acclaimed author, Michelle Burke, shows us how.

Could you be putting a damper on your productivity by uttering one of two simple phrases? In this informative article, our Productivity Guru divulges which dangerous phrases to avoid and how to overcome the problem with clutter. (Hint: Think “FAT.”) Keep reading!

Customer service isn't just about how you treat people outside of the company. In fact, what goes on inside is just as important. Communications expert, Michelle Burke, shows us how to create an internal service attitude that yields external benefits.

No matter the rave reviews your meetings and events receive, there is always room for improvement. In this article, top meeting planners from around the nation share their best-kept secrets for making meetings successful. Use these ideas for your own events to make them even more fabulous.

Are you concerned about your organizational system, wondering if it's the "right" thing to be doing? Our productivity expert provides you with a quick checklist to help you determine if your system is a keeper.

Have you ever stopped to consider how your work moves? It's a process that should flow naturally but few take the time determine the best, most effective method. Learn how to create an organized workflow system to maximize your productivity.