Article by Deborah S. Hildebrand: Facilitating a Flawless Employee Training Session

Article by KatieGatto: When You Should Just Take the Training Class

Question by Amiz1122: Good Seminars

Article by Libby Huffman: Is Becoming an MS Certified Office Professional Worth It?

Article by Libby Huffman: Train Yourself to Focus

Question by aussieadmin: Is it worth doing a proofreading course?

Article by Dr. Peggy Frailey PhD: Training Leaders: Ask a Good Question, Get a Good Answer

Article by mesmith100: The Advantages of Continuing Education for Administrative Professionals

Depending on where you live, there may be state, federal or even industry-specific training that you need to ensure all new hires receive. Topics covering sexual harassment, health and safety issues such as violence in the workplace, the company emergency action plan, and workers' compensation are typically required. We'll help you get started.

Employment brings with it the harsh wake up call that learning doesn't stop after graduation. As frustrating as they can be, continued learning goes hand-in-hand with being a modern professional. But as this article explains, independent study will often do more for lifelong learning and career advancement than any workshop ever could.

If you're ready to kick your career into high gear, OfficeArrow has everything you need. With our brand new comprehensive training courses, you'll learn new skills and gain that much-needed competitive edge. Find out how to take advantage of our online education programs at no cost!

A complicated idea might appear hard to explain at first, but here you’ll find a few simple steps to make any concept a lot easier to grasp. Stop wasting your time getting frustrated and confusing others. Try our suggestions for communicating big ideas in straightforward, uncomplicated manner.

Learning does not occur the same way for everyone. In fact, did you know that there are 3 distinct types of learning that can be used depending on the circumstances and the people involved? Explore these 3 methods of learning and find the one that’s right for you.

Are you familiar with this concept? It’s used to describe the delicate art of managing superiors. From time management to task management, discover how to meet your boss’s needs and build a better working relationship by managing up.

Would you rather knock out a quick email than pick up the phone? Do you find sending a text message just as useful as talking? If so, then you may be a candidate for online classes. But before you enroll, consider the pros and cons.

Whether you’re new to the position or veteran EA, we’ll show you what it means to be successful in this career. The unique job of an executive assistant involves wearing many different hats, accomplishing a wide variety of tasks, and working directly with an executive. Sound like a lot? It is! But we’re here to help.

As you may have guessed by now, I am a 'do it yourself' kind of a girl. I like the self-study format for learning because it has proven to be both time and cost effective as a way of absorbing new information that I need to get my work done.

Looking to expand your skills and build your resume? Look no further! The Performance Institute is offering a comprehensive training program juts for administrative professionals. And, even better, they’re giving OA members a hefty discount! Read on for details.

Some of you may have noticed me posting here and there around the OfficeArrow boards. I wanted to take the time to introduce myself since you will be seeing a lot more of me in the coming months. I also wanted to announce an exciting new

This is the first book selected to kick off the OA Book Club and it focuses on the power of positive interactions and how you can create positive emotions for yourself and others. Read more for a review of the book, including key concepts and takeaways, as well as details on the book selected for the month of July.

It's easy to get so absorbed in our day-to-day activities that we forget to focus on our own professional growth and development. But this is such an important part of creating a satisfying career! After all, there's nothing worse than feeling

Just starting a new job? If the person training you is the same person you’re replacing, you only have a short time to learn the ropes. Learn how to get the most out of your trainer in just a few days.

The great thing about learning is that anyone can do it at any time – there are just not limits! You can receive training from your company or outside sources and it can do wonders for you and your career. Discover the benefits of continuing education as well as a list of certification and training programs designed for administrative professionals.

A good leader knows: Asking a question isn’t always about getting an answer. The right question will make people think – and that’s the goal. Find out how to ask the kinds of questions that spark discussions and ultimately, help people find answers for themselves.

What does it mean to be an Administrative Assistant in today’s world? Times have changed and Administrative Professionals now hold very important roles that require knowledge in a variety of subjects. Here, we review the history of the job and what it means to be an “admin” in 2008.

Calling all Administrative Professionals! The 2008 Annual Administrative Summit (hosted by The Performance Group) is taking place in Arlington, VA from June 2nd through 4th. Read more for information on topics that will be discussed as well as tuition discounts for EA Toolbox/OfficeArrow readers.

Meet Tess Price, OfficeArrow’s very own Training Doctor. With a PhD in Human Resources Organizational Development and adult education, Tess is here to help answer all of your training and career development questions. Utilize her expertise to help expand your skills and grow your career.

Learning never stops; because if it does, you become boring and bored. That’s why it is so important to see each day as a new opportunity for growth. Here are five great ways that lifelong learning will benefit you, both personally and professionally.

Has the economic downturn got you reconsidering your investments? The Training Doctor has a recommendation that is sure to help boost your value, regardless of what the stock market is doing! Learn how to build your own wealth of knowledge and make yourself worth more in the process.

We’re thrilled to introduce you to our newest contributor, Joan Burge, founder and CEO of Office Dynamics, Ltd. With an inspiring background and unparalleled expertise, Joan joins our team to help motivate and educate office professionals around the globe.

Generic training courses are great but they don’t always meet the specific demands of your business. Learn when you should think about having customized training created for your team. Our Training Doctor shares some key points to consider when making this incredibly important decision.

Effective employee training is a critical component of a business’s success. Depending on your needs, a webcast may provide you with a perfect opportunity to save a little cash in your training budget. We’ll explore the difference between in-person training and webcasts, and we’ll help you determine which one is appropriate for your needs.

Think that there’s no such thing as customer service anymore? It seems that most companies put little emphasis on such things these days but there’s still hope. Explore how two companies are still making customers feel special.

Are you curious about continuing education? Have you ever wondered how to go about expanding your professional skills? Whatever you’re curious about, the Training Doctor is here to help. Let her know your training and career development questions and she’ll help you find the answers.

Are you interested in expanding your skills and developing your career but concerned about getting “buy in” from your boss? Joan Burge, expert trainer of administrative professionals, offers some helpful advice for persuading your manager to see the value of training and seminars for support staff.

Have you ever seen a job posting that said a “skills assessment” was required for applicants to qualify? If so, you may have wondered what that meant. Our training expert is here to answer all of your questions about the process – how these tests work, why companies use them, and how you can prepare.

Are you curious about the pros and cons of obtaining a professional certification? Not to worry! Our training expert will help you sort through the confusion and determine how helpful certification really is in your chosen field.

Training and continuing education can certainly go a long way, especially in today’s economy. Here at OfficeArrow, we encourage everyone to recognize the importance of expanding your skill set and undergoing training. So tell us, what’s your favorite training story? Share with our members, and you may win. Click here to read more.

It might sound like a funny question but employee training and development expert, Jim O’Brien, offers an insightful analysis of how these two things are alike. Learn why consistent investment in employees – regardless of economic circumstances – can have a positive impact on your company.

Have you ever heard of Six Sigma? Many companies use the Six Sigma program to improve productivity and reduce errors. The process itself is quite comprehensive and can be somewhat overwhelming to those who aren’t familiar with it. Our Training Doctor breaks it down and provides a thorough overview of the system.

Some say that civility and chivalry are dead. And, when it comes to workplace behavior, this often seems true. But, respect in the workplace is a very important part of making the daily grind bearable. Read on to learn how to promote a mantra of “R-E-S-P-E-C-T” in your office environment.

So, you’re considering going back to school. You started the research process and quickly become confused. What does “accreditation” mean? Does it matter? Should I care? How do I know if the school I’m interested in is accredited? Not to worry! The Training Doctor is on the case.

Oops! Something went wrong, and now a customer is upset. Whether it was a miscommunication, a poorly trained employee, or something else entirely, you now have to solve the problem and save the relationship. Read on to learn how to handle this situation.

If you love reading and learning new things, the OA Library by Books 24x7 will be right up your alley. Learn what it’s all about and how you can take advantage of this valuable educational resource. Build your skills and have fun, all without leaving your desk!

Have you ever considered the possibility of attaining certification in a specialized field? In this series, the OfficeArrow Training Doctor takes a look at three of the most popular areas of specialization, focusing first on the future employment outlook for each.

In the second installment of this four-part series, the OA Training Doctor explores the role of the medical assistant. Learn the duties involved and the skills required to break into this fascinating and in-demand field.

You’ve had your tradeshow booth for five years. It’s a bit worn and dated, but it still serves its purpose. Oh well, you think, you’ll just cross your fingers and hope no one notices at this year’s tradeshow. If this sounds like your company, think again. And read on…

Given today’s corporate culture, it’s nearly impossible to scan the newspaper without catching wind of a fallen CEO or an unethical company. However, corporate ethics don’t have to be thrown to the wayside. In this article, communication strategist Michelle Burke provides viable ways to handle ethical dilemmas. Don’t miss out.

Joan Burge, internationally acclaimed author and trainer, has developed remarkable strategies for helping administrative professionals achieve extraordinary career success. Her two books, considered "work bibles," are valuable resources and here, she shares short excerpts to help inspire and motivate you.

Everyone can afford to be more productive and organized, right? That may mean you need to create some Standard Operating Procedures to ensure that routine processes are completed in a consistent, predictable manner. Learn how to apply these techniques to your everyday work.

Are you looking to expand your professional horizons? You've come to the right place. See what's happening in your neck of the woods and take advantage of one of the many upcoming opportunities for professional – and personal – growth.

This month's selection was a challenging read about finding your "inner voice" – that internal compass that lets us know what's working and what isn't – and helping others find theirs. Discover the big-picture concepts revealed in this book written by one of the world's most well-known personal development experts, Steven Covey.